Associate Director Integrations Product Owner

Novartis is hiring an Associate Director Integrations Product Owner. Level rates it ; you can apply on Novartis.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classifies it as an executive role.
Level lists 850 other open roles at Novartis.
The role was posted in the last few days.

AI in this role

Job Description Summary

Job Title: Associate Director Integrations Product Owner
#LI-Hybrid
Location: INSURGENTES, Mexico

Relocation Support: This role is based in Mexico. Novartis is unable to offer relocation support: please only apply if accessible.

Imagine shaping the future of customer engagement at one of the world's leading healthcare companies. As Associate Director Integrations Product Owner, you will play a pivotal role in connecting business strategy, data, and technology by driving the evolution of Novartis' CRM ecosystem. Working across global teams, you will own the product vision and roadmap for critical integrations, ensuring seamless data flow, simplified system landscapes, and exceptional user experiences. This is an opportunity to influence enterprise-wide transformation, accelerate innovation, and deliver scalable solutions that help bring life-changing medicines to patients faster.

Job Description

Key Responsibilities

Lead the end-to-end lifecycle of CRM integrations from strategy and design through deployment and retirement.

Define and execute the product vision, roadmap, and priorities aligned with business and technology objectives.

Own and prioritize the integrations backlog to maximize business value and customer impact.

Partner with Business Product Owners to define user stories focused on integration and data outcomes.

Translate business requirements into scalable, sustainable solutions across complex technology landscapes.

Design and validate end-to-end data flows between CRM and external enterprise systems.

Drive simplification of system architecture by reducing unnecessary integrations and technical complexity.

Promote standardized, reusable integration patterns that support scalability and long-term sustainability.

Guide Agile Scrum teams by clarifying requirements and managing cross-functional dependencies.

Enable product adoption and value realization through stakeholder engagement, demonstrations, and continuous improvement.

Essential Requirements

Proven experience in product management within customer relationship management or enterprise technology environments.

Strong understanding of data integration, system architecture, and end-to-end data flow design.

Demonstrated ability to translate business needs into scalable technical solutions.

Deep knowledge of customer relationship management processes, workflows, and data models.

Experience working in Agile environments with Scrum teams and product backlog ownership.

Excellent stakeholder management, communication, and influencing skills across business and technology teams.

Desirable Requirements

Experience with customer relationship management platforms such as Veeva or Salesforce within regulated industries.

Understanding of enterprise integration technologies, including application programming interfaces and middleware platforms.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and Accommodation:

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.

Skills Desired

Business Acumen, Communication, Consulting, Customer Requirements, Financial Modeling, Influencing Skills, Innovation, Learning Agility, Stakeholder Management, Technology Strategies, Vendor Management

How we rate this

Associate Director Integrations Product Owner at Novartis rates 19 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.