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Razer

Associate Global Community Specialist

Razer is hiring an Associate Global Community Specialist in Singapore, Singapore. Level rates it ; you can apply on Razer.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions Instagram, Discord and Twitter among its tools and skills.
  • Level classes it as a junior role.
  • Razer has 147 other open roles on Level.

AI in this role

Manage global community engagement, social media channels, and content strategy for a gaming brand.

InstagramDiscordTwitterTiktok
community-managementsocial-media-marketingcontent-creationcustomer-support

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Associate Community Specialist is responsible for growing Razer’s community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game, and be able to identify and execute on these opportunities in a timely manner.

Given the global nature of the position, this role may be required to work evenings, weekends and odd hours to ensure successful execution of its community efforts.
  • Manage day-to-day communications on the social media channels of Razer (such as Instagram, Discord, Twitter and TikTok) to grow the engagement and following of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
  • Ideate and create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement
  • Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy, which includes campaign planning and content creation
  • Maintain relationships with online influencers/content creators through active outreach
  • Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery
  • Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement
  • Perform ad-hoc department administrative duties as required

Pre-Requisites :

  • BA/BS degree relevant discipline such as Communications, Marketing, Digital Media or PR, or equivalent practical experience
  • 1-2 years of experience in community management or social media marketing
  • Language Skills: Fluent English is a must and (favorably) an additional second language
  • Understanding of social media and livestreaming best practices, online marketing, and engagement techniques
  • Have a good eye for creative content, and the ability to spot emerging social trends and identify gaming/pop-cultural references.
  • Ability to work in a fast-paced environment, focusing on generating business results
  • Ability to work with global teams across multiple time zones and cultures
  • Must be a gamer

Good-to-have(s):

  • Experience in building and managing social media accounts for a brand
  • Experience managing external agencies and vendors.
  • Knowledge and experience in Digital Marketing, SEO, SEM

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

How we rate this

Associate Global Community Specialist at Razer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Community ManagementSocial Media MarketingContent CreationCustomer SupportInstagramDiscordTwitterTiktok

Questions you could be asked

  1. Tell me about a project where community management was part of your work. What did you do?
  2. Tell me about a project where social media marketing was part of your work. What did you do?
  3. Tell me about a project where content creation was part of your work. What did you do?
  4. Tell me about a project where customer support was part of your work. What did you do?
  5. Walk me through how you've used Instagram in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Community Management, Social Media Marketing, Content Creation, Customer Support, and Instagram. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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