Business Analyst, Innovation lab

Amazon is hiring a Business Analyst, Innovation lab in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this business analyst role Little AI ●○○○: aI is not part of the work.
The posting mentions SQL, data analytics and business analysis among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Build data platforms, dashboards, and analytics for automation trials in Amazon's fulfillment center innovation lab.

sql

data-analyticsbusiness-analysisdashboardsoperations-planning

Amazon's operations network (Fulfilment Centres, Sort Centres, IXDs, Return Centres, Last Mile Stations, Quick Commerce hubs and Micro Fulfilment Centres) is the physical engine at the heart of Amazon. It moves billions of units of inventory, employs tens of thousands of people, and makes sure customers get what they want when promised. The Innovation Lab at BLR8 pilots and proves new automation solutions, such as Autonomous Mobile Robots (AMRs), automated packing equipment and internally developed tools, before they scale across this network.

The Innovation Lab is looking for a passionate, results-oriented Business Analyst who thrives in a fast-paced, data-driven environment. The selected candidate will build and maintain the data platform, tools and reporting that tell us whether each pilot is working. They will also dig into the data to find the root cause of defects and give the team the evidence it needs to decide which solutions scale. The BA will also support hands-on pilot execution on the floor when required.

Key job responsibilities
- Build the data foundation for every trial: write the SQL queries and extracts that pull pilot data from operational systems
- Design and maintain dashboards that show each trial's progress against its success criteria
- Set up alerts and exception reports that flag when a trial metric moves off target, so the team can act the same day
- Monitor the health of DWP jobs, dashboards and data sources, and keep them reliable (target: 100% availability)
- Find and fix the root cause of data issues and trouble tickets (failed jobs, missing or mismatched data)
- Define the data plan for each pilot (metrics, baseline, collection method) before the trial starts
- Own the lab scorecard and daily pilot report, and prepare the data for weekly business reviews and leadership updates
- Analyse dashboard and alert trends to find the root cause of defects and underperformance, and propose specific actions
- Support site-readiness analysis when a solution moves to a new site
- Run pilots on the floor to the agreed test plan
- Collect physical data (time studies, downtime and fault logs) and keep the issue log up to date
- Follow and enforce pilot-area safety controls, including pre-trial checks for automation zones

Basic qualifications

- 1+ years of data analytics or automation experience
- 1+ years of capacity planning, operations planning, business analysis or similar experience
- Bachelor's degree
- Knowledge of data pipelining and extraction using SQL
- Knowledge of SQL and Excel at a moderate or advanced level
- Experience with data mining tools like SQL, SAS, SPSS, or similar

Preferred qualifications

- Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Business Analyst, Innovation lab at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Business Analyst, Innovation lab is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bangalore.
The job was posted on October 16, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data AnalyticsBusiness AnalysisDashboardsOperations PlanningSQL

Also common in business analyst jobs at this level

Azure AWS Generative AI Snowflake Java Machine learning

Pay

Typical business analyst job: $105k

This posting doesn't list pay. Use the typical business analyst figure when pay comes up. See business analyst jobs

Questions you could be asked

Tell me about a project where data analytics was part of your work. What did you do?
Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where dashboards was part of your work. What did you do?
Tell me about a project where operations planning was part of your work. What did you do?
Walk me through how you've used SQL in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Data Analytics, Business Analysis, Dashboards, Operations Planning, and SQL. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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