Business Analyst, RBS Emerging Stores, Retail Business Services, RBS Flex Org Variable

Amazon is hiring a Business Analyst, RBS Emerging Stores, Retail Business Services, RBS Flex Org Variable in Chennai, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this business analyst role Little AI ●○○○: aI is not part of the work.
The posting mentions SQL, Dashboards and data analysis among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Design and maintain scalable dashboards, data pipelines, and analytical models to support global work authorization programs and business decisions.

sqldashboards

data-analysisreportingprocess-optimization

Are you passionate about solving business challenges at a global scale? Amazon Retail Business Services is looking for an experienced Business Analyst to join our team and help unlock insights which take our business to the next level. The candidate will be excited about understanding and implementing new and repeatable processes to improve our employee global work authorization experiences. They will do this by partnering with key stakeholders to be curious and comfortable digging deep into the business challenges to understand and identify insights that will enable us to figure out standards to improve our ability to globally scale this program. They will be comfortable delivering/presenting these recommended solutions by retrieving and integrating artifacts in a format that is immediately useful to improve the business decision-making process. This role requires an individual with excellent analytical abilities as well as business acumen. The candidate knows and values our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, and help integrate new countries/new acquisitions into the existing program. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions.

Key job responsibilities
• Design, develop, and maintain scalable dashboards, reporting systems, and automated data pipelines that support business reviews (WBR/MBR/QBR), pilot launches, and ongoing program governance.
• Own data infrastructure end-to-end—partner with tech, analytics, and operations teams to establish and maintain required tables, data lakes, and data structures that enable accurate and timely insights for APIE and related stakeholders.
• Retrieve, aggregate, and analyze data from multiple sources to produce actionable insights, KPI frameworks, and escalation deep dives that inform feature expansion, defect identification, and strategic decision-making.
• Develop and maintain SQL queries and analytical models to support APIE feature performance, ad-hoc requests, and dive-deep investigations for operational or customer/vendor escalations.
• Enable data-driven decision making by converting large datasets into digestible narratives, financial/CX estimates, and recommendations for pilots, experiments, and global expansions.
• Partner with cross-functional teams to understand requirements, build KPIs, automate processes, and drive data-aligned solutions that meet evolving business needs.
• Prepare and deliver business reviews and written narratives for senior leadership, highlighting progress, insights, risks, and decision points.
• Participate in strategic and tactical planning discussions, providing analytical input that shapes long-term product and operations strategy across global regions.

About the team
About Amazon

Amazon strives to be Earth’s most customer-centric company, where customers can find and discover anything they want to buy online. Through continuous innovation in selection, convenience, and low prices, Amazon has grown from an online bookstore into a global e-commerce and technology leader. Our teams build solutions that improve how customers shop, how sellers grow, and how our global supply chain operates.

About Retail Business Services (RBS)

RBS strengthens Amazon’s retail engine by driving standardization, improving process quality, and reducing defects across global marketplaces. RBS operates at the intersection of retail, operations, technology, and finance, ensuring Amazon’s systems and processes scale reliably while maintaining a high-quality customer and selling-partner experience.

About RBS IES

RBS International Emerging Stores (IES) is a specialized organization within RBS focused on improving Amazon’s per-unit economics across the emerging countries supply chain. The team builds mechanisms that improve cost predictability, strengthen upstream defect visibility, and enable consistent governance across high-impact cost categories, contributing directly to improved Free Cash Flow and scalable business growth.

Basic qualifications

- 3+ years of business analyst, data analyst or similar role experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- 2+ years of Tableau Desktop, Quicksight or other relevant data visualization software experience
- Experience in tax, finance or a related analytical field, or experience in financial modeling, P&L management or analysis
- Knowledge of writing and optimizing SQL queries in a business environment with large-scale, complex datasets

Preferred qualifications

- Master's degree in business or analytical discipline

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Business Analyst, RBS Emerging Stores, Retail Business Services, RBS Flex Org Variable at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Business Analyst, RBS Emerging Stores, Retail Business Services, RBS Flex Org Variable is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TN, Chennai.
The job was posted on October 22, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data AnalysisReportingProcess OptimizationSQLDashboards

Also common in business analyst jobs at this level

Python AWS Azure Snowflake Generative AI Machine learning

Pay

Typical business analyst job: $105k

This posting doesn't list pay. Use the typical business analyst figure when pay comes up. See business analyst jobs

Questions you could be asked

Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where reporting was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
What's a project where you used SQL hands-on?
Walk me through how you've used Dashboards in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Data Analysis, Reporting, Process Optimization, SQL, and Dashboards. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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