Centre Clerk

UPS is hiring a Centre Clerk. It pays £13/hr and Level rates it ; you can apply on UPS.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include Windows, customer service and problem solving.
Level classifies it as a junior role.
Level lists 2,100+ other open roles at UPS.

AI in this role

Centre clerk needed at UPS in Belfast to handle customer service, inquiries, and general administrative duties using Windows applications.

windows

customer-serviceproblem-solvingadministration

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Description: UPS Belfast Centre Clerk

What you’ll get:
•   £12.71 per hour
•   Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits
•   Full training to help you perform at your best
•   Opportunities to progress – thanks to our ‘promotion from within policy’

What you’ll do:
•   Field customer concerns and queries
•   Liaise with customers, drivers and internal departments to resolve any issues
•   Take phone calls and provide a friendly welcome to customers on reception
•   Take on a range of general admin duties using various UPS systems
•   40 hours p/w Monday to Friday 7.00am to 4.00pm

What you’ll need:
•   Excellent customer service and problem-solving skills
•   Basic knowledge of Windows applications
•   An excellent telephone manner
•   The ability to work well under pressure, often to strict deadlines
•   The flexibility to cope with changing duties and priorities – often at short notice

How we recruit:
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

A bit about a big business
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognised and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Centre Clerk at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Centre Clerk is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The listed pay is £13/hr.
The role is based in GB - BELFAST (GBNTA).
The job was posted on October 14, 2026.
Seniority: junior.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceProblem SolvingAdministrationWindows

Questions you could be asked

Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where problem solving was part of your work. What did you do?
Tell me about a project where administration was part of your work. What did you do?
What's a project where you used Windows hands-on?

Adapt your resume

List these exact terms on your resume: Customer Service, Problem Solving, Administration, and Windows. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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