Chargeback Dispute Specialist (1 Year Contract)

Chargeback Dispute Specialist (1 Year Contract) at Wave Accounting scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Remote (Canada)midContractCAD 49k-CAD 73k

AI in this role

Investigate and resolve payment chargeback disputes while ensuring adherence to card network rules.

chargeback-resolutionpayment-disputestransaction-analysiscustomer-communication

At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.
As a Chargeback Dispute Specialist, you will offer a unique opportunity to dive deep into the
world of payments. You drive chargeback resolution by meticulously examining transactions,
collecting evidence, and communicating with merchants. Ensure adherence to card network
rules, safeguard financial integrity, and contribute to a seamless payment experience.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Chargeback ResolutionPayment DisputesTransaction AnalysisCustomer Communication

Questions you could be asked

Tell me about a project where chargeback resolution was part of your work. What did you do?
Tell me about a project where payment disputes was part of your work. What did you do?
Tell me about a project where transaction analysis was part of your work. What did you do?
Tell me about a project where customer communication was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Chargeback Resolution, Payment Disputes, Transaction Analysis, and Customer Communication. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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