FactoryCommunity
Factory is hiring a Community in San Francisco, United States. Level rates it ; you can apply on Factory.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting mentions visa sponsorship.
- The posting mentions Databricks, Podcasts and community building among its tools and skills.
- Level classes it as a mid-level role.
- Factory has 63 other open roles on Level.
AI in this role
Build and manage developer communities, ambassador programs, and technical events for an autonomous software platform.
About Factory
Our mission is to create a world where software builds and improves itself.
We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.
In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).
About the Role
We are looking for our first community hire: Someone who loves developer communities, wants to be in the middle of online and offline events, and is always ready to discuss recent technological developments with the Factory community.
You will own the Factory Guild (our ambassador program), run our developer events, build relationships with relevant companies and individuals in the tech space. You will be a face and a voice developers recognize and relate to.
This role is in person, in our San Francisco office, and might require traveling to events in other locations.
What you will do and achieve
Build our developer ambassador program — recruit the first cohorts, support them properly, and keep it alive past the first month, which is where most programmes quietly die
Run our own developer events end to end, from the invitation to the follow-up, and represent Factory at the ones we sponsor
Be a visible and credible voice for Factory — on stage, in workshops, on podcasts, and in live demos where things occasionally break
Show up where developers already are, including open source, and take part rather than broadcast
Own the feedback loop back into product: bring what developers keep asking for to the people who can build it, then tell the community what happened
Create the material that helps people get started — tutorials, demo scripts, workshop content
Qualifications
A strong speaker, but also a stronger listener. You can hold a stage, prepare an engaging talk, but you can hold a one-to-one conversation.
You have strong writing skills, your communication style is authentic and relatable, but still professional
You are technical enough to be credible with engineers. You do not need engineering background, but you should be confident in demoing the product, and talking about the latest trends in autonomous software, coding agents, harnesses, and LLMs
You are able to communicate fast and be responsive to community members
2+ years in developer relations, community, developer advocacy, or as a developer who spent real time doing this type of work
A track record of running events or programmes end to end, at any size
Comfortable with ambiguity, and happy to ship a scrappy first version rather than wait for perfect conditions
You might excel if you
You genuinely enjoy spending time with people, and you get energy from talking and listening to them.
Have managed community or ambassador program from scratch before
Are already known in AI or developer-tooling circles, through open source, talks, writing or community leadership
Come from a software engineering background and want to point that credibility at something more people-facing
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
How we rate this
Community at Factory rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where community building was part of your work. What did you do?
- Tell me about a project where developer relations was part of your work. What did you do?
- Tell me about a project where public speaking was part of your work. What did you do?
- Tell me about a project where event management was part of your work. What did you do?
- Tell me about a project where technical writing was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Community Building, Developer Relations, Public Speaking, Event Management, and Technical Writing. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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