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Marsh McLennan

Conseiller Service Client – Lignes Financières CDI

Marsh McLennan is hiring a Conseiller Service Client – Lignes Financières CDI in Paris, France. Level rates it ; you can apply on Marsh McLennan.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • The posting allows some remote work.
  • Tools and skills the posting cites include Excel, customer service and insurance.
  • Level lists 634 other open roles at Marsh McLennan.
  • The role was posted within the past two weeks.

AI in this role

Manage client service dossiers, contract documents, and accounting processes for financial lines insurance portfolios.

excel
customer-serviceinsurancedata-entrydocument-management

Company:

Marsh

Description:

Le département Finpro en France, c’est une équipe d’environ 45 collaborateurs travaillant en étroite coopération avec les équipes commerciales qui couvrent tous types de solutions pour nos clients.


Dans le cadre d’un portefeuille d’assurance lignes financières d’entreprises de toutes tailles, nous recherchons un Conseiller Service Client.


Vos principales missions au sein du département sont les suivantes :


  • Assurer le suivi et la gestion avec rigueur les dossiers qui lui sont confiés
  • Traitement des pièces contractuelles : Vérification, envoi et suivi des pièces, Demande et suivi des attestations, Numérisation de documents
  • Traitement des primes, revenus et autres pièces comptables : Calculer, répartir à l’international, régulariser, vérifier, saisir les primes et les revenus dans nos outils
  • Appliquer les procédures et les outils propres à la Compagnie et au Département

Profil recherché


  • Titulaire d’un diplôme en assurances, avec une expérience minimum de 2/3 ans en production auprès d’une clientèle d’entreprises
  • Anglais écrit opérationnel, vous avez une très bonne maitrise des outils bureautiques, notamment Excel
  • Autonomie, rigueur, capacité d’analyse et bonne compréhension d’un programme d’assurance international seront des atouts indispensables

Pourquoi nous rejoindre :

•       Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial.  

•       Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.

•       Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

How we rate this

Conseiller Service Client – Lignes Financières CDI at Marsh McLennan rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceInsuranceData EntryDocument ManagementExcel

Questions you could be asked

  1. Tell me about a project where customer service was part of your work. What did you do?
  2. Tell me about a project where insurance was part of your work. What did you do?
  3. Tell me about a project where data entry was part of your work. What did you do?
  4. Tell me about a project where document management was part of your work. What did you do?
  5. Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Customer Service, Insurance, Data Entry, Document Management, and Excel. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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