Skip to content

Al Tayer Group

Customer Care Representative (UAE NATIONAL)

Al Tayer Group is hiring a Customer Care Representative (UAE NATIONAL) in Dubai, United Arab Emirates. Level rates it ; you can apply on Al Tayer Group.

Level's read on this job

  • On Level's scale, this customer service role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include customer service, telemarketing and communication.
  • Level classifies it as a junior role.
  • Level lists 68 other open roles at Al Tayer Group.
  • The role was posted within the past two weeks.

AI in this role

Welcome customers, handle inquiries, support telemarketing campaigns, and coordinate customer service flow.

customer-servicetelemarketingcommunicationreception
• To welcome the customers in a courteous and to answer phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel. Functional Roles and Responsibilities
• Be part of the Telemarketing activities during campaigns.
• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Direct the customer to the relevant advisor who will attend to him
• Call customers to get follow feedback on their visits to ATM.
• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
• Support the reception in managing the courtesy vehicles.
• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image. Education/Certification and Continued Education
• High school Certificate

Years of Experience
• 1-2 years relevant experience

Knowledge and Skills
• Customer service skills/ certification is an advantage
• Exposure to multicultural environment
• Well groomed with pleasant personality
• Excellent communication skills

How we rate this

Customer Care Representative (UAE NATIONAL) at Al Tayer Group rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceTelemarketingCommunicationReception

Also common in customer service jobs at this level

Pay

Typical customer service job
$99k

This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs

Questions you could be asked

  1. Tell me about a project where customer service was part of your work. What did you do?
  2. Tell me about a project where telemarketing was part of your work. What did you do?
  3. Tell me about a project where communication was part of your work. What did you do?
  4. Tell me about a project where reception was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Customer Service, Telemarketing, Communication, and Reception. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get new customer service jobs by email

One email a week, each job rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free.

Similar roles

Other roles that involve little AI, at other companies.

What kind of AI work fits you?

Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.

Find my next step

More jobs at Al Tayer Group

More customer service jobs

Related searches

Same AI level

Jobs by city