UPSGBS Customer Service Tel Rep
UPS is hiring a GBS Customer Service Tel Rep. Level rates it ; you can apply on UPS.
Level's read on this job
- Level rates this customer service role Little AI ●○○○: aI is not part of the work.
- Level lists 2,100+ other open roles at UPS.
- The role was posted in the last few days.
AI in this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Descripción
Representante de Servicio al Cliente telefónico enfocado en las solicitudes de nuestros clientes con respecto a: Cobranzas, cotizaciones, envíos, entregas, procesos de exportación e importación, aclaraciones de facturación, investigaciones de pérdidas o daños e información general.
Debe tener disponibilidad para trabajar de lunes a viernes en turnos rotativos desde la 1:00 a. m. hasta la 2:00 p. m. (TELETRABAJO 100%)
Requisitos:
- Experiencia previa en áreas de servicio al cliente
- Horario de trabajo: Lunes a viernes entre la 1:00 am y la 2:00 pm (Turnos rotativos)
- Medellín y Area metropolitana
42 horas semanales
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
How we rate this
GBS Customer Service Tel Rep at UPS rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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Pay
- Typical customer service job
- $98k
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