Customer Operations Specialist.
SIX Group is hiring a Customer Operations Specialist. in London, United Kingdom. Level rates it ; you can apply on SIX Group.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Level classifies it as a mid-level role.
- Level lists 89 other open roles at SIX Group.
AI in this role
SIX drives the transformation of financial markets.
What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Customer Operations Specialist.
London | 100 | Reference 8190
As a key contributor to our sales operations, you will manage a defined customer territory in close collaboration with a Sales Representative. You will also take ownership of all administrative and support activities related to sales and the implementation of financial information systems for our clients.
What You Will Do
• Territory Management: Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products for US customers
• Client Service: Serve as a primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution
• Contract Administration: Draft, process, and manage customer contracts within the financial customer information system
• Billing & Financial Oversight: Initiate invoicing processes and monitor dunning procedures and accruals to ensure financial accuracy
• Project Coordination: Manage product and data entitlements, and plan, coordinate, and track customer and sales-related projects from initiation to completion
What You Bring
• at least 3 years of experience in a similar role, preferably in a middle or back-office environment
• strong numerical aptitude and attention to detail
• customer-focused with a proactive and well-organized approach
• ability to work independently and collaboratively in a dynamic environment
• language Proficiency: Excellent verbal and written communication skills
If you have any questions, check out our FAQ page or call Yuliya Stoyko at +34 917095993.
For this vacancy we only accept direct applications.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
How we rate this
Customer Operations Specialist. at SIX Group rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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