Digital Technical Writing Specialist

ABB is hiring a Digital Technical Writing Specialist in Bengaluru, India. Level rates it ; you can apply on ABB.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 2,000+ other open roles at ABB.
The role was posted in the last few days.

AI in this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Lead-Digital Content Writer

What we believe in

ABB Digital- We are an international innovative technology leader that is writing the future of industrial digitalization. Our Software Development Centre provides high-quality software and deep domain knowledge to help the world’s most asset-intensive industries solve their biggest challenges. We are searching for a Senior Technical Writer to enhance our Industrial Automation Digital team, specifically one who has experience in crafting clear technical documentation for Enterprise platforms and solutions, both on-premise and on-cloud

Your role and responsibilities

We are looking for a Senior Technical Writer to join our Industrial Automation Digital organization. The role requires one to design and author technical documentation targeted at the platform’s personas.

The platform will deliver both enterprise solutions and focused analytical applications to serve as decision support with closed loop capabilities. It will be focused on Operations, Asset Management, Maintenance & Reliability, HSE, Sustainability, Supply Chain, Projects, Business (HR, Finance, etc.), for the Oil & Gas, Refinery, Metals & Mining, Power Generation and such industry verticals. The platform will be offered as Software-as-a-Service on Cloud as well for on-premise deployment.

The work model for the role is: Hybrid

You will be mainly accountable for:

Create high-quality documentation—including developer guides, online help, tutorials, and alternative media—to support different user personas and ensure maximum usability.
Collaborate with cross-functional teams to gain deep product understanding, gather requirements, and maintain an effective information architecture.
Analyse and optimize content by identifying reuse and single-sourcing opportunities for improved consistency and efficiency.
Provide UX editorial input on applications and wireframes to enhance clarity, usability, and overall documentation quality.

Qualifications for the role:

Holds 8 to 10 years of experience within the technical writing domain, demonstrating advanced English writing and communication capabilities.
Collaborates effectively with various stakeholders while overseeing the complete documentation process for designated scrums.
Develops concise, detail-oriented product documentation for large enterprise software across multiple releases.
Demonstrates proficiency in DITA/XML-based authoring tools (Madcap Flare, Oxygen, X-Metal) and content management systems.
Quickly grasps complex technical and domain concepts and converts them into clear, understandable text and visuals.
Possesses experience in Agile SDLC, effectively managing changing priorities, overseeing documentation processes, and encouraging content reuse in various guides.
Has attained a relevant degree in Computer Science, Engineering, or a related field, showcasing effective communication and interaction abilities

More about us

ABB’s Process Automation business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner.

We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services."

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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How we rate this

Digital Technical Writing Specialist at ABB rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.