Director, Account Manager - BeLUX
Mastercard is hiring a Director, Account Manager - BeLUX in Waterloo, Belgium. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
- The posting mentions account management, b2b sales and p l management among its tools and skills.
- Level classes it as a lead role.
- Mastercard has 948 other open roles on Level.
AI in this role
Manage and grow strategic financial institution relationships and drive Mastercard's business in BeLUX.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account ManagerRole OverviewThe Director, Account Management into the Financial Institutions (FI) team is responsible for developing the business opportunities on the Luxemburg market. This newly created position will imply managing and growing strategic relationships with key partners (banking, merchants, acquiring, fintechs and others), supporting both the protection and growth of existing business and the development of new opportunities. You will act as a trusted partner to clients and a key internal orchestrator, ensuring the delivery of Mastercard’s full value proposition across products, services, and marketing.
The role combines commercial ownership, relationship management, and strategic execution in a fast-moving and highly competitive market.
Key Responsibilities:
• Manage and develop the Mastercard relationship with existing and new customer accounts (banks, acquirers, merchants, fintechs) based or operating in Luxemburg.
• Develop the accounts strategy, for the assigned accounts, in-line with the country targets.
• Identify, negotiate, sign and execute the deals and contracts with the various customers involved.
• Full ownership of the P&L & the end-to-end relationship with the assigned accounts
• Responsible for setting sales strategies as it relates to customer accounts that are aligned with western europe strategy and achieving sales goals that drive market share, volume and revenue growth.
• Partner with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level & to contribute to the achievement of sales and net revenue targets.
• To assist in designing strategies, messaging, and proposals for customers
Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
• Assists in local projects and cross-functional initiatives
• Responsible on the Voice of Customer results
Engage with Mastercard cross functional team to design and execute tactical plans to execute the customer strategy and bring relevant business best practices
• Leverage all Mastercard brand, sponsorship properties, products, and technological payment solution to identify new product opportunities and develop bespoke propositions to maximize segment penetration and exceptional customer value
• Grow Mastercard share within the assigned accounts
• Responsible for all administrative and operational issues relate to the • assigned accounts
• Uncover business opportunities and work with MasterCard cross functional team to assess new concepts and ideas of new products that support the market strategy
• Work closely with the Head of Financial Institutions to recommend and develop market strategy, business planning, expense management, budget, financial monitoring …etc.
About You:
• Knowledge of the Luxemburg Financial market and configuration
• Banking sector market knowledge. Payment Systems market knowledge (experience in issuing and acquiring, fintech)
• Excellent analytical skills (e.g., cards P&L analysis, financial forecasting, competitive analysis)
• Superior presentation skills, written and oral (Spanish mother language and English)
• Proven ability to develop business relationships at all levels, including c-level
• Results-oriented and customer-focused
• Strong Sales / Business Development / Relationship Management background.
• Ability to understand and execute on key operational aspects, and attentive to details
• Excellent problem solving, analytic capabilities and business acumen
• Selling Skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skills
• Bachelor's Degree or equivalent. MBA Preferred.
• Proven track record of project management capabilities
• Team-player with hands-on attitude, strong collaborations skills.
• Can work in autonomy, while being constantly connected to the various stakeholders.
• Capability to interact with top-management and support functions
• Humble, flexible, and empathic
• Having an existing network or connection with the Luxemburg financial sector is a plus.
• Flexibility to travel in Luxemburg
• Fluent in English – speaking Luxembourgeois, French and/or German is a key asset.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Director, Account Manager - BeLUX at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- Typical sales job
- $138k
This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs
Questions you could be asked
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where b2b sales was part of your work. What did you do?
- Tell me about a project where p l management was part of your work. What did you do?
- Tell me about a project where strategic planning was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Account Management, B2b Sales, P L Management, and Strategic Planning. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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