Executive - Customer Services
Capita is hiring an Executive - Customer Services in Pune, India. Level rates it ; you can apply on Capita.
Level's read on this job
- On Level's scale, this customer service role is Little AI ●○○○: aI is not part of the work.
- The posting mentions customer service, data entry and administration among its tools and skills.
- Level classes it as a junior role.
- Capita has 121 other open roles on Level.
- Posted in the last few days.
AI in this role
Provide administrative support and data entry for customer service processes.
Job title:
Executive - Customer ServicesJob Description:
Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it on to the relevant systems Works within the requirements of data privacy legislation.Location:
Pune,
IndiaTime Type:
Full timeContract Type:
PermanentHow we rate this
Executive - Customer Services at Capita rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Pay
- Typical customer service job
- $102k
This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs
Questions you could be asked
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where data entry was part of your work. What did you do?
- Tell me about a project where administration was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Customer Service, Data Entry, and Administration. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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