NubankFacilities and Workplace Solutions Specialist - US
Nubank is hiring a Facilities and Workplace Solutions Specialist - US for a remote role open to applicants in United States. It pays $83k-$120k a year and Level rates it ; you can apply on Nubank.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting lists this role as remote.
- Tools and skills the posting cites include facilities management, vendor management and budgeting.
- Level classifies it as a mid-level role.
- Level lists 103 other open roles at Nubank.
AI in this role
Manage local US office facilities, vendor contracts, workplace solutions, and building operations.
Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.
Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.
Visit our Institutional Page
About the Role
This position will be responsible for the operations of our US sites, acting as the local point of contact for Workplace Solutions and ensuring that global standards and guides — developed by our Global team in Brazil — are properly followed and executed locally.
You’ll be Responsible for
Support facilities management provider(s), helping ensure the execution of contracts and providers for services including maintenance, parking, cleaning, catering, logistics, reception, utilities, waste management, etc.
Ensure processes are executed in a consistent manner, following global standards and guides. Support the optimal functioning of building systems (HVAC, fire/life safety equipment, elevators, etc.)
Collaborate with function line teams (Real Estate, IT, Security, Safety) on projects and programs delivered locally.
Identify opportunities for process improvement, cost reduction, and efficiency within the US offices, escalating and aligning with Global/LatAm leadership.
Monitor performance indicators (KPIs) and SLAs for the services provided locally.
Help ensure that facilities meet government regulations and environmental, and facilities standards.
Support the development and monitoring of the local expense budget, with analysis and reporting.
Evaluate technical scope within local contracts and proposals, monitor KPIs and SLAs, and flag deviations from global standards.
Support crisis management, contingencies and emergency plans locally.
Gather feedback and data to continuously improve space usability, comfort, and employee satisfaction, feeding it back to the Global team.
What We're Looking For Someone Who Has
Required
Effective communication and stakeholder management skills
Analytical and problem-solving skills
Decision-making
Ability to lead and manage teams and suppliers
Team Working
Attention to detail but also the ability to see the implications for the bigger picture
Financial awareness
Customer focused service - experience
Ability to solve advanced problems and deal with a variety of options in complex situations.
Strong background in project management and procurement processes
Bachelor degree (Engineering, Architecture, Business or other similar courses)
2+ years’ experience in Facilities Management with experience in workplace and facilities management with a focus on employee experience.
Excellent written and verbal communication skills in English and Spanish. Portuguese is a plus.
Availability to travel
Location
Miami, Florida (USA)
Work model
On-Site
Location-Specific Disclosures
Total compensation includes base salary, RSUs and benefits.
Base salary range (USD): $83,000 - $120,000
Our Benefits
Top Tier Medical Insurance
Top Tier Dental and Vision Insurance
401(k) matching
20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
Life Insurance and AD&D
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
NuCare - Our mental health and wellness assistance program
Extended maternity and paternity leaves
Saving Plans - Health Saving Account and Flexible Spending Account
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here
How we rate this
Facilities and Workplace Solutions Specialist - US at Nubank rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where facilities management was part of your work. What did you do?
- Tell me about a project where vendor management was part of your work. What did you do?
- Tell me about a project where budgeting was part of your work. What did you do?
- Tell me about a project where operations was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Facilities Management, Vendor Management, Budgeting, Operations, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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