Financial Crime Portfolio Prioritisation Manager

End Date

Salary Range

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Job Description Summary

Job Description

JOB TITLE: Portfolio Prioritisation Manager

SALARY: £67,023 - £74,470

LOCATION(S): Birmingham, Leeds, Manchester or Edinburgh

HOURS: Full time – 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in the office. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing:

Consumer Financial Crime Optimisation & Strategy is responsible for identifying, prioritising and delivering change that strengthens financial crime controls, improves colleague and customer outcomes, and ensures investment is focused on the areas of greatest value and risk reduction.

We're hiring a Portfolio & Prioritisation Manager to play a pivotal role in ensuring that demand, investment and delivery activity are governed consistently across the Consumer Financial Crime portfolio. Acting as the front door for incoming change requests and optimisation opportunities, you'll provide portfolio leadership, planning and governance oversight across a diverse range of strategic, regulatory, operational and technology-enabled initiatives.

You'll maintain the integrated portfolio roadmap, coordinate capacity planning and resource allocation, support prioritisation decisions and provide executive reporting that enables informed decision-making.

Working closely with senior stakeholders, delivery leads and operational teams, you'll help ensure the right work is delivered at the right time and that change activity remains aligned to strategic objectives, operational priorities and available capacity.

Day to day you'll:

• Manage portfolio intake and triage processes, ensuring new demand is assessed, governed and routed appropriately.

• Lead prioritisation assessments across incoming change requests, optimisation opportunities and investment proposals.

• Maintain a single integrated roadmap covering live initiatives, pipeline activity and future opportunities.

• Coordinate portfolio capacity planning, workforce forecasting and resource allocation.

• Lead portfolio governance, reporting cycles and executive updates.

• Maintain oversight of risks, issues, assumptions, dependencies and delivery achievements across the portfolio.

• Produce portfolio dashboards, management information and executive insight to support decision-making.

• Support senior leadership forums through high-quality governance packs, reporting and decision tracking.

• Manage portfolio financials, benefits tracking and realised value reporting.

• Maintain governance standards, delivery frameworks, templates and controls that support a transparent and audit-ready environment.

• Facilitate prioritisation discussions with senior stakeholders, ensuring strategic alignment and appropriate challenge.

• Support continuous improvement of portfolio management, governance and planning approaches across the function.

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we’re looking for?

• Portfolio & governance experience
  Strong experience within PMO, portfolio management or programme governance, ideally within a complex change or transformation environment.

• Prioritisation & portfolio planning
  Experience managing demand, prioritisation and portfolio planning, including resource and capacity considerations across contending initiatives.

• Governance & executive insight
  Experience producing clear portfolio reporting, MI and governance materials that enable senior leaders to make informed decisions.

• Portfolio control & dependencies
  Strong experience managing portfolio risks, issues, dependencies and delivery considerations across multiple initiatives.

• Analysis & decision support
  Able to interpret data, identify challenges and opportunities, and provide clear insight and constructive challenge to support prioritisation and decision-making.

• Stakeholder & organisational effectiveness
  Strong relationship, communication and organisational skills, with experience working collaboratively with senior stakeholders and balancing multiple priorities in a regulated environment.

And any experience of these would be really useful:

• Financial Crime or Risk knowledge
  Experience within Financial Crime, Fraud, AML, Economic Crime, Risk or another regulated operational environment.

• Benefits & value management
  Experience supporting benefits realisation, value tracking, optimisation or continuous improvement across a portfolio.

• Change governance & investment
  Knowledge of change governance, investment processes and stage-gate delivery approaches within complex organisations.

• Data & portfolio insight
  Experience using tools such as Power BI and Excel to turn portfolio data into accessible management insight and reporting.

• Professional change or portfolio development
  Relevant portfolio, programme or project management development or qualifications, such as P3O, MSP, PRINCE2 or APM.

We know that great talent comes from many backgrounds. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you’ll learn and thrive?

Apply today and find out more!

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.

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At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.