UPSGFF Instructional Design Specialist- Flex Location
UPS is hiring a GFF Instructional Design Specialist- Flex Location for a remote role open to applicants in United States. Level rates it ; you can apply on UPS.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting lists this role as remote.
- UPS mentions visa sponsorship in this posting.
- Tools and skills the posting cites include Articulate 360, Microsoft 365 and SharePoint.
- Level lists 2,000+ other open roles at UPS.
AI in this role
Create and maintain e-learning courses, training videos, and written procedures to support Global Freight Forwarding operations.
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Job Description:
The GFF Instructional Design Specialist is responsible for creating and maintaining training materials that support Global Freight Forwarding operations. This role works closely with subject matter experts to develop engaging learning solutions that simplify complex processes and systems.
Key Responsibilities
- Develop and maintain e-learning courses, training videos, written procedures, and job aids.
- Partner with subject matter experts to gather information and translate complex content into effective training materials.
- Create engaging learning experiences using instructional design best practices.
- Update existing training content to ensure accuracy and relevance.
- Support training initiatives and continuous improvement efforts across the organization.
Required Skills
- Experience in instructional design, training development, or a related field.
- Knowledge of adult learning principles and e-learning development.
- Strong written and verbal communication skills.
- Ability to organize and present complex information clearly.
- Proficiency with: Articulate 360, Microsoft 365, SharePoint, Camtasia, PowerPoint, Canva
Job Grade: 102
Last day to apply internally: 11/19/26 @ 11:59pm EST
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
How we rate this
GFF Instructional Design Specialist- Flex Location at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where instructional design was part of your work. What did you do?
- Tell me about a project where e learning was part of your work. What did you do?
- Tell me about a project where adult learning principles was part of your work. What did you do?
- Tell me about a project where content development was part of your work. What did you do?
- Walk me through how you've used Articulate 360 in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Instructional Design, E Learning, Adult Learning Principles, Content Development, and Articulate 360. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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