Global Process Owner Warehousing

Sonova is hiring a Global Process Owner Warehousing. Level rates it ; you can apply on Sonova.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 397 other open roles at Sonova.

AI in this role

Senior Logistics Operations Manager / Global Process Owner Warehousing (m/f/d) (Erfurt, Hybrid)

The Senior Logistics Operations Manager / Global Process Owner (GPO) Warehousing supports the Senior Director of Distribution and collaborates closely with regional and local logistics teams to drive best practices across all Sonova's SAP Distribution Centers and locations. This role leads global warehousing processes, standard operating procedures, and system improvements to ensure operational excellence, compliance, and consistency across Sonova’s global logistics network.

Responsibilities:

Act as the Global Process Owner for Warehousing, driving global warehouse processes and SOPs in collaboration with regional and local teams
Develop, update, and maintain global SOPs and work instructions within Sonova’s quality system (eQMS)
Oversee change requests, testing, and approval processes to ensure accuracy and efficiency
Partner with global logistics teams to share best practices and continuously improve operations
Support ERP rollout projects, including user training, process testing, and change management
Manage risk, identify business issues, and collaborate with technical and functional teams to resolve them
Support daily logistics operations with a focus on outbound delivery coordination, capacity planning, and SAP calendar management
Monitor and improve SAP routing times and shipping condition accuracy to optimize delivery performance

More about you:

Commercial or logistics-related education required; Bachelor’s or Master’s in Logistics or Supply Chain Management preferred
Minimum of 5 years’ experience in warehouse management or logistics functions
Strong knowledge of SAP logistics modules (EWM, TM, GTS) and Microsoft Office
Project management experience, ideally in international or warehouse process design contexts
Excellent communication and interpersonal skills
High attention to detail and ability to prioritize in fast-paced environments
Proven ability to develop processes, SOPs, and work instructions
Fluent written and verbal English; German and/or French a plus

What We Offer As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of opportunities for both your professional and personal development

Impact & Ownership: actively shape warehouse processes and define global standards
Growing Organization: help build and optimize Sonova's expanding warehouse structure
Continuous Learning: broad exposure to global projects and cross‑functional teams
Career Mobility: real opportunities to grow and move into new roles globally

We are looking forward to receiving your application via our online job application platform.
For this position only direct applications will be considered. #LI-NB1

How we rate this

Global Process Owner Warehousing at Sonova rates 28 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.