Head of Delivery Capability, Gp3

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Mō te tūranga - About the role

As Head of Delivery Capability, you’ll lead the evolution of how we build, deploy and grow our technology delivery capability across Business Analysis, Delivery, and Testing strategy. This is an influential leadership role focused on creating a flexible, scalable and high-performing delivery workforce. You’ll bring together workforce strategy, capability development and delivery priorities, ensuring we have the right capability in the right places to deliver what matters most.

Working across Technology and our wider business, you’ll balance demand and capacity, shape our workforce model and strengthen how we work across internal teams, global capability centres and strategic delivery partners.

Role Location: This role can be based in Wellington or Auckland. Let us know what works for you.

Role Type: Permanent

Hours: Standard 37.5 hours

Ka aha tō rā e kite ai? - What will your day look like

You will be responsible for:

• Setting the strategy and direction for our Technology Delivery Capability across Business Analysis, Delivery, and Testing strategy
• Leading and developing capability leaders, creating an environment where people can grow and perform at their best
• Balancing workforce demand, capacity and capability to support our highest-value technology priorities
• Transforming and optimising our delivery workforce model to improve flexibility, productivity and scalability
• Building an integrated workforce across our internal teams, global capability centres and strategic delivery partners
• Using workforce and capability insights to inform investment, prioritisation and capacity decisions
• Strengthening capability standards, professional craft and consistent ways of working across Technology
• Building trusted relationships across Technology, business, workforce, finance and commercial teams to influence strategic workforce and delivery decisions

Ōu Pūkenga? - What will you bring?

To grow and be successful in this role, you will ideally bring:

• Significant leadership experience across technology delivery, capability, workforce management or technology transformation
• Experience shaping and leading large-scale workforce, capability or operating model transformation
• Strong workforce planning experience, with the ability to balance capacity, capability, cost and delivery outcomes
• Commercial acumen and experience working with sourcing strategies, strategic partners or complex workforce models
• The ability to turn workforce data and insights into clear, practical recommendations for senior leaders
• Strong stakeholder engagement and influencing skills, with confidence navigating complex organisations and competing priorities
• An inclusive and collaborative leadership style, with a genuine focus on growing capability and creating high-performing teams

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/.You can apply for this role by visiting ANZ Careers and searching for reference number 127720.

Te Rā Ōtinga - Job Posting End Date

Wednesday 18 November at 11.59pm (NZ)