HR Service Delivery Specialist (Fixed - term contract 30.04.2027)

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-day responsibilities

• Prepare and submit accurate employee data and personnel documentation to the external payroll provider, ensuring compliance with labour law, completing required checks, and meeting monthly payroll deadlines.
• Maintain and verify records of attendance, work schedules and hours, including overtime, night and shift work, and days off.
• Verify holiday requests, e-ZLA sick leave, maternity and parental leave, and other absences.
• Compile payroll changes, including salary updates, bonuses, incentives, commissions and voluntary or enforced deductions.
• Monitor the validity of medical examinations and, in cooperation with the Health & Safety Officer, required training and refresher courses.
• Advise managers and employees on employee relations, rights and entitlements, and HR policies and procedures.
• Support local and international managers, employees and SPoCs with local HR processes, including labour law, payroll, personnel administration, performance management, bonuses, development and reporting.
• Contribute to HR initiatives, including system implementation, new working schedules, and local policies and regulations.
• Support Welcome Days for new joiners and ensure their personnel files are complete and accurate.
• Promote compliance with local employment law and help protect the Company from potential violations.
• Ensure data accuracy across HR, procurement and accounting systems.

Who are we looking for

• Excellent spoken and written business communication skills in Polish and English.
• University degree in HR, Business, Law, or Economics; HR and payroll courses are an advantage.
• At least 4 years’ HR experience in a similar role.
• Experience with HRIS/ERP systems, such as SAP SuccessFactors, is an advantage.
• Experience implementing new work systems or HRIS and calculating payroll is a strong asset.
• Very good knowledge of Microsoft Office 365.
• Proactive, autonomous, and detail-oriented, with strong problem-solving skills.
• Able to work efficiently, meet deadlines, and adapt in a dynamic international matrix environment.
• Strong organizational and communication skills, with a positive, team-oriented attitude.

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. 

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.