IT Risk Management Specialist

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.

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About the Role

This position sits within Nubank’s global risk management team and provides second-line oversight of technology and information security risks across Nubank’s global systems, platforms, and processes. You will work closely with Engineering, Information Security, Data, Product, Business, and local Risk Management teams to identify, assess, and govern technology risks while enabling the company to grow safely and at speed.

The role combines hands-on risk assessment with stakeholder partnership, risk monitoring, control oversight, incident follow-up, and continuous improvement of IT Risk practices. You will help apply global frameworks and methodologies consistently across geographies, while considering local regulatory requirements and the characteristics of each technology environment.

You’ll be Responsible for

• Conduct IT and cybersecurity risk assessments across technology domains, platforms, products, features, and critical processes, identifying threats, vulnerabilities, potential impacts, and appropriate risk responses.

• Assess and challenge technology risks associated with new products, features, systems, infrastructure, and material changes, helping teams identify and address risks early in the lifecycle.

• Partner with Engineering, Information Security, Data, Product, Business, and local Risk Management teams to develop mitigation plans aligned with risk appetite, global standards, and applicable regulatory requirements.

• Support the implementation and consistent application of global IT Risk frameworks, methodologies, policies, procedures, metrics, and governance practices across Nubank’s operations.

• Implement, mMonitor and analyse Key Risk Indicators, metrics, and dashboards for technology and cybersecurity risks, identifying changes in risk exposure and escalating matters that require attention.

• Prepare clear risk assessments, reports, and recommendations for technical stakeholders, senior management, governance forums, and risk committees.

• Support independent control testing and the assessment of control effectiveness, documenting gaps and recommending practical risk mitigants and action plans.

• Monitor technology, cybersecurity, and data-platform incidents; contribute to root-cause analysis, assess systemic implications, and connect remediation plans to the risk governance framework.

• Provide IT and cybersecurity risk expertise for third-party services, cloud environments, APIs, telecommunications infrastructure, and other technology dependencies.

• Monitor regulatory developments, emerging threats, technology changes, and industry practices, assessing their implications for Nubank’s IT Risk posture.

• Contribute to risk-related inquiries, workshops, thematic reviews, and governance routines, translating technical topics into actionable risk guidance.

• Identify opportunities to improve the efficiency, consistency, and scalability of IT Risk activities through data analytics, workflow automation, AI platforms, and other technology-enabled approaches.

• Support the development of junior colleagues and contribute to the continuous improvement of the team’s practices, tools, and methodologies.
  

What We're Looking For Someone Who Has

• Strong experience in technology areas, information security, IT risk management, internal controls or another risk-heavy technical role.

• Solid understanding of modern technology environments, including information security fundamentals, cloud-native environments such as AWS and GCP, microservices, APIs, CI/CD pipelines, containers, serverless technologies, and distributed systems.

• Strong grounding in risk assessment, risk analysis, mitigation planning, control effectiveness, incident management, risk monitoring, and governance reporting.

• Familiarity with risk and security frameworks and regulatory expectations, such as NIST, ISO/IEC 27001, LGPD, and applicable financial-services requirements.

• Ability to translate complex technical topics into clear business and risk-oriented insights for audiences with different levels of technical knowledge and seniority.

• Constructive-challenge mindset, with the ability to remain independent while building effective partnerships with first-line teams.

• Strong analytical and problem-solving skills, including the ability to structure ambiguous situations, prioritise risks, and make sound risk-based recommendations.

• Excellent communication and stakeholder management skills.

• Ability to work effectively across global and local teams, geographies, functions, and lines of defence.

• Pragmatic and collaborative approach to risk management, balancing robust controls with simplicity, speed, and customer focus.

• Strong ownership, organisation, attention to detail, and ability to manage multiple priorities in a fast-moving environment.

• Bachelor’s degree in Computer Science, Engineering, Information Technology, Business, or a related field.

• Relevant experience in cybersecurity, technology risk, IT risk management, information security, internal controls, or a related area.

• Demonstrated experience working with technology teams and evaluating risks across cloud environments, applications, infrastructure, data platforms, or third-party services.

• Experience contributing to risk frameworks, policies, control assessments, KRIs, incident management, regulatory responses, or risk governance processes.

• Experience in a regulated financial institution or fintech is a plus.

• Experience working across countries, global technology teams, or multiple regulatory environments is a plus.

• Relevant certifications such as CISA, CISSP, CISM, CRISC, CHE, ISO 27001, or equivalent are a plus.

• Advanced English communication skills, both written and verbal, are essential for this global role.

Location

São Paulo - SP, Brazil

Work model

Hybrid

Office requirement

2-3 days per week at the office.

Our Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare – Psychological, Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage – Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package, if applicable

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.

To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here