Lernende/r ICT Fachmann/frau EFZ

Novartis is hiring a Lernende/r ICT Fachmann/frau EFZ. Level rates it ; you can apply on Novartis.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include ict support, hardware maintenance and software installation.
Level classifies it as an internship.
Level lists 864 other open roles at Novartis.

AI in this role

Three-year ICT apprenticeship focused on hardware maintenance, software installation, and IT infrastructure support.

ict-supporthardware-maintenancesoftware-installationnetwork-troubleshooting

Salary Range:

CHF 0.00 - CHF 0.00

Job Description Summary

Mit ihrem vernetzten Denken, technischem Geschick und ihrer Freude am Umgang mit Menschen helfen ICT-Fachleute Kunden bei Problemen mit ihren ICT-Geräten. Sie suchen, durchleuchten und lösen Probleme, nehmen verschiedene Geräte in Betrieb und installieren die benötigte Software. Gleichzeitig betreuen und entwickeln sie die IT-Infrastruktur weiter, indem sie IT-Systeme installieren, betreiben und warten sowie bei technischen Problemen unterstützen.

Job Description

Lehrdauer:

3 Jahre

Schulische Vorbildung:

Sekundarschule E (BS/BL), Bezirksschule (AG), Mittlere Reife (D) oder höhere Schulstufe

Sprachen:

Deutsch und Englisch

Attraktiver Lohn:

1. Lehrjahr: CHF 850 pro Monat
2. Lehrjahr: CHF 1’050 pro Monat
3. Lehrjahr: CHF 1’400 pro Monat

Ferien:

27 Tage pro Jahr (5 Wochen und 2 Tage)

Kostenübernahme:

CHF 530 für ÖV in der Nordwestschweiz pro Jahr
CHF 600 für Bring Your Own Device
Schulbücher
Arbeitskleidung (wenn erforderlich)

Fitness-Abo:

Vergünstigtes Fitness-Abo (Basel/Stein)

Reka-Guthaben:

Lernende haben ebenfalls die Möglichkeit Reka-Guthaben zu kaufen

Skills Desired

How we rate this

Lernende/r ICT Fachmann/frau EFZ at Novartis rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Lernende/r ICT Fachmann/frau EFZ is an open job at Novartis.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Basel (City).
The job was posted on September 30, 2026.
Seniority: intern.
Applications are handled by Novartis. Apply on Novartis

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Ict SupportHardware MaintenanceSoftware InstallationNetwork Troubleshooting

Questions you could be asked

Tell me about a project where ict support was part of your work. What did you do?
Tell me about a project where hardware maintenance was part of your work. What did you do?
Tell me about a project where software installation was part of your work. What did you do?
Tell me about a project where network troubleshooting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Ict Support, Hardware Maintenance, Software Installation, and Network Troubleshooting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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