Manager, Business Management & Enablement, SME Europe

Mastercard is hiring a Manager, Business Management & Enablement, SME Europe in London, United Kingdom. Level rates it ; you can apply on Mastercard.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include business management, sales enablement and program management.
Level classifies it as a mid-level role.
Level lists 967 other open roles at Mastercard.
The role was posted within the past two weeks.

AI in this role

Drive business management, enablement, and operational rhythm for SME Europe strategy execution at Mastercard.

business-managementsales-enablementprogram-managementreportingstakeholder-engagement

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Business Management & Enablement, SME Europe

Who is Mastercard?
Mastercard is a global technology company in payments, connecting and powering an inclusive digital economy by making transactions safe, simple, smart and accessible for people, businesses, financial institutions and governments.
With reach across more than 210 countries and territories, Mastercard uses secure data, networks and partnerships to help unlock sustainable, inclusive growth.

Overview SME Europe
Mastercard’s Commercial & New Payment Flows business focuses on digitising and scaling new payment flows, including B2B transactions. Within this, SME Europe drives differentiated propositions for small and medium businesses through partnerships, data-driven sales, customer engagement and new distribution channels such as wholesalers, ISVs and payment facilitators.
SME is a strategic growth priority, helping underserved businesses simplify acceptance and supplier payments, improve cash flow, accelerate digital transformation and access stronger partnerships across banks, fintechs and platforms.

The Role
Mastercard is seeking a highly organised, commercially minded Manager to help execute the SME Europe strategy. Acting as a central coordination and enablement point, the role will create a consistent operating rhythm, clear management information, scalable sales enablement and effective engagement across European markets.

Working with SME Europe leadership, divisional teams, Sales, Product and Marketing, the Manager will strengthen business management, reporting, pipeline visibility, knowledge management and amplification of SME priorities.

The role will improve consistency, scalability and execution across SME Europe by equipping teams with the right insights, tools, content and governance, while giving leadership clear visibility of progress, risks and priorities.

Key Responsibilities
• Run the SME Europe operating rhythm, including leadership updates, business reviews, forums, divisional reviews and QBRs.
• Own executive reporting across performance, pipeline, financials, risks, dependencies and strategic asks.
• Coordinate execution of SME priorities across markets, divisions and functions, ensuring follow-through on key actions.
• Drive sales enablement through training, best-practice sharing, case studies, demos and reusable customer materials.
• Maintain SME knowledge resources, ensuring the SME Hub and related content remain current, accessible and scalable.
• Improve Salesforce and pipeline discipline by strengthening data quality, reporting consistency and opportunity visibility.
• Support divisional engagement, customer workshops, events and RFPs by helping teams leverage existing SME insights and materials.
• Partner with Marketing, Communications, Sales, Product and divisional teams to amplify priorities, reduce duplication and accelerate execution.

About You
• Experience in business management, strategy execution, sales enablement, programme management or a similar cross-functional role, ideally in payments, financial services, technology or a complex international organisation.
• Strong commercial acumen, with the ability to connect strategy, pipeline, customer activity and business outcomes.
• Able to influence senior leaders and geographically dispersed, cross-functional teams without direct authority.
• Strong analytical, problem-solving and storytelling skills, translating data into clear recommendations.
• Excellent executive communication skills and experience creating concise, high-quality senior materials.
• Highly organised and execution-focused, comfortable managing recurring deliverables, competing priorities and ad-hoc requests.
• Experience developing sales enablement, training, knowledge-management or customer-facing content would be advantageous.
• Knowledge of SMEs, payments, commercial solutions or B2B financial services would be beneficial.

Strategic Thinking: Connect priorities to practical execution and measurable outcomes.
Analytical Excellence: Turn performance, pipeline and market data into actionable insights.
Commercial Acumen: Focus activity on customer, sales and business value.
Leadership & Influence: Build alignment and drive action across senior stakeholders and teams.
Communication: Simplify complexity into clear, executive-ready narratives.
Execution Focus: Bring structure, pace and accountability to competing priorities.
Collaboration: Act as a trusted connector across SME Europe.
Continuous Improvement: Simplify, standardise and scale ways of working.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Manager, Business Management & Enablement, SME Europe at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Business Management & Enablement, SME Europe is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in London, England (Angel Lane).
The job was posted on October 29, 2026.
Seniority: mid.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Business ManagementSales EnablementProgram ManagementReportingStakeholder Engagement

Questions you could be asked

Tell me about a project where business management was part of your work. What did you do?
Tell me about a project where sales enablement was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where reporting was part of your work. What did you do?
Tell me about a project where stakeholder engagement was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Business Management, Sales Enablement, Program Management, Reporting, and Stakeholder Engagement. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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