Manager II, Software Engineering

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

One of the top challenges facing Toast customers today is getting new guests. Toast Advertising is a restaurant advertising tool that lets Toast customers launch and manage Google and Meta campaigns from within the Toast platform. It is built for US restaurants that want to reach new guests, drive traffic to owned channels like online ordering, catering and events, and Toast Tables, and track return on ad spend without using separate ad tools or spreadsheets. Within Toast’s suite, it connects marketing performance to ordering, reservations, catering, and in-store sales data.

We’re looking for a Software Engineering Manager to help lead our efforts to build a true demand generation engine for our customers. In this role, you’ll guide a team delivering high-impact features that directly impact one of the fastest growing products in Toast’s history. You’ll be responsible not just for what the team builds, but how it builds—driving clarity, improving execution, and maintaining a high bar for quality.

This is a true hands-on 'player/coach' role leading a lean, high-impact squad of 5–10 engineers. We expect you to balance team leadership, architecture, and code contributions directly—this role is intentionally designed for someone who wants to stay deeply engaged in the codebase, not an executive managing managers.

About this roll*:

Spend roughly 30–50% of your time writing code, conducting technical design reviews, and pairing with engineers on critical paths.

• Collaborate with product management, design and other stakeholders to define the operational plan and roadmap for Toast Advertising
• Align the team to current priorities and help them keep executing at a consistently high level.
• Partner with stakeholders across the organization to help your teams get stuff done
• Mentor both new and experienced engineers in both technology and leadership
• Track and ensure teams are delivering impact and outcomes in their work
• Drive knowledge sharing programs across the team and broader engineering organization
• Hire and develop new team members

Do you have the right ingredients*?

Recent, continuous hands-on software development experience (you still write production code or review PRs weekly in a modern stack like Java, Kotlin, React, or similar).

• Experience mentoring and developing successful teams
• Bias to action - knowing how to balance getting things done and making things perfect
• Ownership mindset - taking end-to-end accountability for team outcomes, proactively identifying and solving problems, and driving continuous improvement beyond just assigned tasks
• You genuinely enjoy getting your hands dirty in architecture, implementation, and code delivery.
• A strong sense of empathy for customers and teammates
• A desire to build a diverse team that wins together and prioritizes customer success

Special Sauce& (Nonessential Skills/Nice to Haves)

• Experience in an early stage technology startup
• Experience building products with deep dependencies on 3rd party integrations

Our Tech Stack

• A core of Java & Kotlin based backend services
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Claude Code and similar AI agentic development tools as part of daily engineering
• PostgreSQL and DynamoDB as core persistence

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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