ABBMaster Thesis: Designing AI Features Users Trust
ABB is hiring a Master Thesis: Designing AI Features Users Trust. Level rates it ; you can apply on ABB.
Level's read on this job
- On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
- The posting mentions ux, interaction design and human computer interaction among its tools and skills.
- Level classes it as an internship.
- ABB has 2,100+ other open roles on Level.
- Posted in the last few days.
AI in this role
Master thesis role exploring UX, trust, and interaction design for AI-driven features in industrial robotics.
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
R&D Team LeadYour role and responsibilities
Artificial Intelligence is rapidly becoming part of modern software products, but how should AI-powered features be designed so that users feel informed, confident, and in control?
We are looking for a Master Thesis student interested in UX, interaction design, AI, and human-centered product development. The thesis will explore how AI-driven features should be designed at the interface level, focusing on user expectations, trust, transparency, control, and effective human-AI interaction.
The work includes studying existing or planned AI features, understanding user goals and friction points, exploring interaction patterns, developing and evaluating prototypes, and synthesizing findings into practical design principles that can guide future AI feature development. The research will investigate aspects such as prompts, system behaviour, presentation of information, user control, and how users recover when AI fails.
The expected outcome is a set of recommended design principles for AI-enabled user experiences in an industrial context that can support future product development.
Details:
- Period: January – June 2027
- Number of credits: 30 ECTS/högskolepoäng (hp)
- Number of students for this thesis work: One
- Location: Västerås, Hybrid
Qualifications for the role
- Master’s student in Interaction Design, UX, Human-Computer Interaction, Cognitive Science, Computer Science, or similar
- Curious about AI and emerging user experiences
- Interested in combining user research, prototyping, and practical product development
- Knowledge or experience from Robotics is an advantage
More about us
Recruiting Manager Johan Backlund, +46 725450903, will answer your questions.
Positions are filled continuously. Please apply with your CV, academic transcripts, and a cover letter in English.
We look forward to receiving your application!
A Future Opportunity
Please note that this position is part of our talent pipeline and not an active job opening at this time. By applying, you express your interest in future career opportunities with ABB.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to learn more about us and see the impact of our work across the globe.
How we rate this
Master Thesis: Designing AI Features Users Trust at ABB rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where ux was part of your work. What did you do?
- Tell me about a project where interaction design was part of your work. What did you do?
- Tell me about a project where human computer interaction was part of your work. What did you do?
- Tell me about a project where user research was part of your work. What did you do?
- Tell me about a project where prototyping was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: UX, Interaction Design, Human Computer Interaction, User Research, and Prototyping. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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