Ordertaker, IRD - One&Only One Za'abeel

Kerzner International is hiring an Ordertaker, IRD - One&Only One Za'abeel in Dubai, United Arab Emirates. Level rates it ; you can apply on Kerzner International.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Pos Systems, customer service and food and beverage.
Level classifies it as a mid-level role.
Level lists 336 other open roles at Kerzner International.
The role was posted within the past two weeks.

AI in this role

Take in-room dining orders, provide exceptional customer service, and coordinate with culinary teams in a luxury resort environment.

Pos Systems

customer-servicefood-and-beveragemultitaskingcommunication

Ordertaker, IRD - One&Only One Za'abeel
(21362)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

As an Order Taker,In-Room Dining, you will be the first point of contact for guests placing dining orders from the comfort of their rooms. You will provide exceptional service by accurately taking orders, recommending menu items, coordinating with the culinary and service teams, and ensuring every order is delivered efficiently and to the highest standards. Your role will contribute to creating memorable dining experiences while maintaining professionalism and attention to detail in a fast-paced luxury hospitality environment.

About You

The ideal candidate will have previous experience in Food & Beverage, Guest Services, or a similar hospitality environment. You possess excellent communication skills, a warm and engaging personality, and the ability to handle guest requests with confidence and efficiency. Strong attention to detail, multitasking abilities, and a passion for delivering outstanding guest experiences are essential. Knowledge of POS systems and fluency in English is preferred, while additional language skills are considered an advantage.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

How we rate this

Ordertaker, IRD - One&Only One Za'abeel at Kerzner International rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Ordertaker, IRD - One&Only One Za'abeel is an open job at Kerzner International.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Dubai.
The job was posted on October 29, 2026.
Seniority: mid.
Applications are handled by Kerzner International. Apply on Kerzner International

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceFood And BeverageMultitaskingCommunicationPos Systems

Questions you could be asked

Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where food and beverage was part of your work. What did you do?
Tell me about a project where multitasking was part of your work. What did you do?
Tell me about a project where communication was part of your work. What did you do?
Walk me through how you've used Pos Systems in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Customer Service, Food And Beverage, Multitasking, Communication, and Pos Systems. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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