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Sonova

Pro & Go Technician

Sonova is hiring a Pro & Go Technician. It pays CAD 18+/hr and Level rates it ; you can apply on Sonova.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • The posting mentions Progo, SAP and electro acoustical testing among its tools and skills.
  • Sonova has 373 other open roles on Level.
  • Posted within the past week.

AI in this role

Performs electro-acoustical testing and final order verification for hearing instruments to ensure product quality.

ProgoSAP
electro-acoustical-testingquality-assuranceiso-standardstroubleshooting

The Pro&Go Technician is responsible for performing electro-acoustical testing using ProGo software, completing final order verification, and ensuring product quality through adherence to ISO standards. This role supports the production team by maintaining accurate testing processes, identifying non-conformances, and ensuring that all hearing instruments meet Sonova’s quality expectations before delivery.

Responsibilities:

• Perform electro-acoustical tests using ProGo test and configuration software
• Conduct final visual and listening inspections to ensure product quality
• Collect and record information on non-conforming products for analysis• Perform Wireless Quality Tests (WQT) and verify system functionality• Complete final order confirmation and invoicing steps• Maintain and calibrate test stations and related equipment
• Adhere to all ISO Quality Policy Manual standards and company procedures

More about you:

• Elementary education or equivalent required; secondary education preferred
• Entry-level role with no prior experience required; experience in hearing aid ANSI testing is an asset
• Detail-oriented with strong organizational skills and good hand-eye coordination• Ability to follow work instructions precisely and maintain consistency in testing procedures• Team-oriented with strong communication and problem-solving skills• Capable of identifying order inconsistencies and maintaining a clean, compliant workspace
• Basic computer skills required; knowledge of SAP is an advantage

Don't meet all the criteria? If you’re willing to go all in and learn, we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer:

  • Exciting and challenging work environment
  • Collaborative culture
  • Opportunities for continuous self-improvement
  • Opportunities for flexible hybrid model work environment
  • A company that values diversity and inclusion
  • Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
  • Mentorship program and career development plans

This role's pay rate is: $17.95 CAD per hour.

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

How we rate this

Pro & Go Technician at Sonova rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Electro Acoustical TestingQuality AssuranceIso StandardsTroubleshootingProgoSAP

Questions you could be asked

  1. Tell me about a project where electro acoustical testing was part of your work. What did you do?
  2. Tell me about a project where quality assurance was part of your work. What did you do?
  3. Tell me about a project where iso standards was part of your work. What did you do?
  4. Tell me about a project where troubleshooting was part of your work. What did you do?
  5. Walk me through how you've used Progo in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Electro Acoustical Testing, Quality Assurance, Iso Standards, Troubleshooting, and Progo. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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