Product Operations Manager
Legora is hiring a Product Operations Manager in London, United Kingdom. Level rates it ; you can apply on Legora.
Level's read on this job
- Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
- Tools and skills the posting cites include product operations, release management and cross functional leadership.
- Level classifies it as a mid-level role.
- Level lists 324 other open roles at Legora.
- The role was posted in the last few days.
AI in this role
Manage product release operations and feedback loops for an AI-native legal tech workspace.
About Us
Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.
We lean in: ownership over titles, outcomes over intentions.
We fight for excellence: high standards, direct, ego-free feedback.
We grow together: as a team and with our customers.
Mission before ego. Everyone contributes. No one coasts.
If you’re driven by impact, pace, and raising the bar. This is the place.
About us
At Legora, we’re changing how lawyers work. Our AI-native platform helps legal teams research, review, draft, and collaborate. We build closely with our clients and ship quickly across a growing number of markets.
The role
We’re hiring a Product Operations Manager to join our team and be part of the machine that facilitates product release management for the whole company and our clients.
You’ll own the operating system around releases for a specific product area: what is shipping, when it is ready, who needs to act, and what happens after launch. You’ll also improve how customer feedback and product data reach Product teams, so decisions are based on useful evidence rather than scattered requests.
You’ll need to be exceptionally comfortable with ambiguity and bring a practical, problem-solving mindset. You’ll jump into unfamiliar challenges, learn fast, and turn unclear problems into concrete next steps without waiting for a perfect brief or a ready-made playbook.
This is a hands-on individual-contributor role reporting to the Head of Product Operations. You’ll work across Product, Engineering, Support, Product Marketing, Engagement, and customer-facing teams in the US and Europe.
What you’ll do
Run release planning and readiness for major launches. Keep scope, owners, dependencies, risks, documentation, communications, and rollout decisions clear.
Maintain the company-facing view of the product roadmap and releases, and make sure partner teams have accurate information as plans change.
Build and maintain a reliable product-feedback process. Turn requests, support issues, and customer observations into evidence Product teams can prioritise and act on.
Track product and release health after launch. Use adoption data, operational metrics, and qualitative feedback to flag problems and recommend next steps.
Maintain the product knowledge layer across Notion, documentation as code, and other internal sources of truth. Improve the workflows and automation that keep it current.
Use agentic tooling and lightweight code to remove operational friction. Build scripts, ship small fixes, and support analysis without waiting for a dedicated Engineering cycle.
Who you are
You have 4+ years of experience in product operations, program management, business operations, consulting, technical program management, or a related role.
You have run complex launches or programs across Product, Engineering, or go-to-market teams.
You bring structure to unclear problems, make ownership explicit, and keep work moving when priorities change.
You communicate clearly with technical and non-technical teams and can influence without formal authority.
You are conversant in how software ships: you can work in a codebase, understand pull requests, and use agents to ship small fixes or analysis. You do not need to be a software engineer, but you should be comfortable working in code either directly or via agents.
Experience with enterprise software, release management, support operations, or product analytics is helpful. Legal experience is not required.
What’s in it for you
Broad ownership of how Legora launches and operates its product.
Direct collaboration with Product, Engineering, and go-to-market leaders across regions.
The chance to build systems that will shape how the company works as it scales.
Competitive compensation, benefits, and participation in Legora’s option program.
Legora is an Equal Opportunity Employer
At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
How we rate this
Product Operations Manager at Legora rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where product operations was part of your work. What did you do?
- Tell me about a project where release management was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
- Describe a typical day in a role like this one: which parts run through AI directly?
- If you removed AI from this role, what would be left, and how do you decide what still needs a human?
Adapt your resume
- List these exact terms on your resume: Product Operations, Release Management, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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