Professional Order Management West (gn)

OMV as employer

At OMV, we drive energy, mobility, and lifestyles forward every day. We’re working towards becoming an integrated sustainable chemicals, fuels and energy company by 2030.

Put simply? That means reinventing the essentials for sustainable living.

And that takes the best and brightest minds.

This is a place where you can be ambitious.

Feel included and drive innovation. A place that celebrates big thinking, and creates exciting opportunities to learn and grow.

We're calling on people who turn ideas into action.

To become part of a place that celebrates purpose. To contribute to global change by being here.

The best thing about tomorrow is that you can create it.

Your tasks

• Management of Customer Requests: Respond promptly to customer inquiries and requests via phone, email, or other communication channels in line with valid SLAs and provide accurate information.
• Enter, update and process customer orders with full data accuracy, ensuring all details are complete before release.
• Maintain selected customer master data, contracts and pricing conditions in relevant IT systems.
• Ensure timely and accurate invoicing and complete all required period‑end bookings.
• Investigate and resolve customer claims and complaints efficiently, communicating outcomes and ensuring satisfaction.
• Build and maintain long‑term customer relationships that support high satisfaction and loyalty.
• Act as key user for SAP and Salesforce, delivering trainings, supporting users and identifying opportunities for process and efficiency improvements.
• Cooperate with IT to report and resolve system issues and support continuous enhancement of tools and workflows.
• Support Customer Operations with administrative tasks according to defined procedures and KPIs.

Your profile

• University degree Min. Bc., professional experience 2-3 years.
• Strong written and verbal communication skills for interacting with customers and internal stakeholders.
• Customer-focused with a proactive attitude and flexibility to handle changing priorities or new technologies.
• High accuracy and attention to detail in all tasks.
• Able to multi-task, prioritize, and manage time efficiently.
• Proficient in MS Office; SAP and Salesforce knowledge is a plus, and teamwork is essential
• Languages: fluency in Slovak (C2), German (C1) & English (B2) required

Unlock your potential. Make it count.

The opportunity to join an internationally renowned company in a fast-moving business sector, providing excellent development opportunities. We offer an attractive compensation package that matches your qualifications and professional experience. The gross monthly salary is from 2100,00 EUR.

Short-term incentives in the form of yearly bonus based on OMV group results.
The employment contract will be concluded with OMV Slovensko s.r.o.
Place of work: Einsteinova 25, 851 01 Bratislava, Slovakia
Start day: ASAP

Contract type: full-time, 40 hours/week.

OMV Slovensko s.r.o. offers attractive benefits:
• Work-Life Balance: Flexible Working Time & Possibility to Working from home 8 days/month.
• Meal contribution.
• Commuting Allowance.
• Contribution to Pension Fund Scheme.
• Diverse training opportunities.
• and many more.

At OMV, you matter. Ready to grow?

At OMV, we’re passionate about creating an inclusive environment where everyone has the chance to grow and thrive. We embrace diversity in all its forms—whether it’s age, gender identity, disability, ethnicity, religion, or sexual orientation—because we know it makes us stronger.

Our success comes from working together as a diverse team and maintaining a healthy work-life balance. Guided by our values—We Care, We’re Curious, We Progress—we’re shaping a more sustainable future together.

We’re especially proud of our efforts to advance women within our organization, focusing on getting more women into leadership roles. At OMV, you’ll have the opportunity to take on meaningful responsibilities, work across different functions, lead impactful projects, and even go on international assignments.

We offer tailored development programs to help you unlock your potential and achieve your career goals while contributing to a legacy of sustainable progress. Join us and be part of a community that’s driving global change.

Ready to make a difference? Apply now and start your exciting journey with OMV.

Together. Forward for good.

Your contact

If you need any further information or have questions regarding accessibility please contact Michaela Jarolínová.