ABBProject Specialist
ABB is hiring a Project Specialist. Level rates it ; you can apply on ABB.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions Iec, Is and technical support among its tools and skills.
- Level classes it as a senior role.
- ABB has 2,200+ other open roles on Level.
AI in this role
Provide technical customer support, order assistance, and type test documentation for electrical switchgear and circuit breakers in Nashik, India.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
Order Handling ManagerYour role and responsibilities
In this role, you will have the opportunity to provide customer support, including technical support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction. Each day, you will implement customer support strategy to increase operational excellence and customer satisfaction in the sales process. You will also showcase your expertise by supporting achievement of established targets by overseeing progress and implementing improvement actions as needed.
The work model for the role is: #Li-Onsite
This role is contributing to the Electrification business in Distribution Solution division at Nashik, India
You will be mainly accountable for:
Acting as interface connecting customers with internal functions (e.g. sales, operations and research and development).
Provide customer support for technical queries
Guide customers on type test scope and compliance needs (as per applicable IEC/IS/customer specification).
Support preparation and sharing of type test documents: test certificates/reports, test summaries, compliance statements, technical deviations/clarifications.
Conducting the process Audit at Customer Factory
Handle technical issue troubleshooting; drive closure with internal stakeholders and maintain proper documentation/tracking.
Build standard responses/FAQ for recurring customer technical and testing queries.
Qualifications for the role
B.Tech / BE in Electrical Engineering
8 to 12 years of experience in technical support/application engineering/testing for switchgear/circuit breakers.
Awareness/knowledge of switchgear and circuit breakers (MV).
Ability to understand and explain basic electrical drawings (SLD, GA, schematics) and technical documents.
Familiarity with type testing process, standards interpretation, and customer communication.
Good communication skills and coordination ability.
More about us
ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.
Recruitment Fraud Warning
ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.
View current job openings and apply at: https://careers.abb/global/en/home
For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning
How we rate this
Project Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where technical support was part of your work. What did you do?
- Tell me about a project where application engineering was part of your work. What did you do?
- Tell me about a project where switchgear was part of your work. What did you do?
- Tell me about a project where circuit breakers was part of your work. What did you do?
- Tell me about a project where customer communication was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Technical Support, Application Engineering, Switchgear, Circuit Breakers, and Customer Communication. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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