Quality Engineer Manager

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Job Description:

Position Summary: We are seeking a detail-oriented and highly organized aviation Quality engineering leader to join the Quality team. This role will be critical in continuously improving cross-functional processes that drive product quality. The ideal candidate will be a Quality leader and technical expert who is passionate about leading change, process implementation, manufacturing and operational excellence. This role is responsible for defining and organizing Quality improvement and compliance projects in order to secure our manufacturing environment and ensure our aircraft are manufactured in accordance with international standards, regulatory requirements, and internal processes.

Your Responsibilities Include:

• Problem Solving and Process Optimization: You'll support, lead, verify, and implement cross-departmental Quality improvement projects. This includes identifying recurring problems (both Airbus- and supplier-caused), initiating escalations, and developing and implementing risk mitigation measures (Manage Practical Problem Solving approach)
• Manage:  QSR, SARI, Events and  NOEs 
• Technical Training:- Provide technical training to all QEs and QTAs to complete the Quality Engineering scope of work
• Special Process Qualification:- Manage special process qualification throughout the Kinston sites and sustain.
• AS9100 and NADCAP Audit Compliance- Facilitate Kinston site to manage and monitor the certifications.
• Technical Expertise and Reporting: You'll contribute your technical and professional expertise for process and product quality improvements. 
• Oversee QEs and QTAs daily activities and performance to decrease non-conformance and support rate enablement.
• Process and Policy Implementation: You'll lead the efforts to evolve our systems and processes and implement the resulting process improvements across the site.

• Collaborating Across Functions: Partner with Engineering, Manufacturing and Supply Chain teams to ensure quality requirements are integrated into production and sourcing processes.
• Collaborating Across the Globe: Communicate with cadrean, Montair, FAL (Toulouse) and as needed with the Airlines for product improvement, safety and development.
• Leading Projects: Propose and implement a Project Structure and Governance model to secure short term deliveries and create a solid long term foundation.

Qualified Experience and Training: 

Education:

Required

• Bachelors Engineering degree with 5 years experience of industrial experience in Aviation Industry

or

• High School Diploma or equivalency with minimum 9 year of industrial experience in Aviation Industry

Preferred

• Bachelor’s degree in Engineering, Aviation or Quality Assurance.

Experience:

Required

• Experience with Airbus Quality systems and requirements and 9S/8D methodology.
• Coaching/mentoring aviation personnel in roles, responsibilities and systems addressing process requirements and improvements.
• Experience in auditing and compliance (AS9100, NADCAP, etc).

Preferred

• 15 years experience in project management, quality assurance, quality control, manufacturing operations, manufacturing engineering / methods, or a similar role in aviation or other manufacturing environments.

Licensure/Certifications:

Required

• Training certifications in project management, quality management, aviation safety and regulatory compliance.

Travel Required: 

• Willingness to travel up to 5% to domestic and/or international customers or suppliers.

Citizenship: 

•  Eligible for employment in the US.

Clearance: 

• None.

Qualified Skills:  

• Familiarity with enterprise quality management software.
• Proficient with Quality Management tools and software.

Knowledge, Skills, Demonstrated Capabilities:

Required

• Strong attention to detail with excellent organizational skills.
• Strong knowledge of aviation Quality Management Systems, preferably in manufacturing.
• Experience in managing operational projects with multiple stakeholders.
• Strong demonstrated capabilities with project management.
• Strong written and verbal communication skills for interaction with internal teams through all levels of the organization and functions.
• Demonstrated ability to work independently and in a collaborative team environment.
• Demonstrated understanding of Lean Manufacturing principles.
• High degree of flexibility and initiative.

Communication Skills: 

Required:

• Effective verbal and written communication skills, specifically in English, which is required for operating in a multicultural and multifunctional environment.
• Excellent people and stakeholder relationship management.

Technical Systems Proficiency:

Required:

• Proficient in Project Management tools, Manufacturing tools (MES) and quality management systems (QMS) used in manufacturing environments.
• Proficient and self-reliant in MS Office and Google Suite.

Preferred:

• Experience with aerospace-specific tools such as SAP, MES systems, and statistical software (e.g., Minitab, JMP).

Complexity of the Role:

• This role requires sound judgment in navigating complex regulatory requirements, quality standards, and operational constraints unique to the aerospace industry. The Quality Engineering Manager must make critical decisions regarding process conformity and suitability of requested/ needed improvements to the quality management system, and recommend improvements that balance compliance, cost, and production timelines. Leadership of Quality Engineering Team and resolution of daily issues and follow up with appropriate assignments.

Level of Decision Making: 

• The role requires a blend of strategic and tactical decision-making and team guidance, influencing short/long-term quality initiatives while managing day-to-day operational challenges. Decisions made by the Quality Engineering Manager directly impact product compliance, production efficiency, and the organization’s ability to meet critical aerospace regulatory and customer requirements.

Organizational information:

Refer to the Quality Org chart.

Direct Reports: 

Is this a people manager? Yes

# of Reports: 3 to 10

Job Dimensions:

• The Quality Engineering Manager will lead development, implementation and sustainment of key tactical and strategic projects.  These projects will require collaboration across all functions within the site as well as other sites across the Airbus enterprise.
• Development and training of Quality Engineering team members.
• Support key customer relationships by ensuring compliance with contractual quality requirements and maintaining high standards that protect company reputation and enable continued business growth.
• Directly in charge of generating, submitting and monitoring Notices of Escape, SARIs and Events.

Nature of Contacts: 

• Internal: Production, ME, Engineering, AOS, Tooling, Maintenance and Security.
• External: Airbus Atlantic in Cadrean and Montoir and Prestwick Aerosystems.

Physical Requirements: 

• Onsite or remote: On-site.
• Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. 
• Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. 
• Equipment Operation: Daily (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. 
• Carrying: Weekly able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. 
• Lifting:  Weekly able to lift documents, tools, drawings, and electronic equipment up to 30lbs/14kgs.
• Pushing / Pulling: Several times a month able to push and pull small office furniture and some equipment and tools. 
• Sitting: Daily able to sit for long periods of time in meetings, working on the computer. 
• Squatting / Kneeling: Daily able to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: Daily able to stand for discussions in offices or on the production floor. 
• Travel: Once or twice a year, able to travel independently and at short notice. 
• Walking (including routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. 
• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.
• Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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