Reconciliation Specialist

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

Are you at the beginning of your career and looking for an opportunity where you can learn, grow and build valuable expertise in payments and financial operations? We are looking for an organized, enthusiastic and process-driven Reconciliation Specialist to join our Customer Processing Center. 

You will become part of a diverse team of 24 colleagues, working within our dedicated Reconciliation Team of 8 specialists. This is an excellent opportunity for someone who is recently graduated or at the start of their professional career and wants to develop within a dynamic, international payments environment. Minimum or no previous experience in reconciliation or the payments industry is required. We will provide you with the training, guidance and hands-on experience you need to gradually build your knowledge, confidence and independence.

Day-to-day responsibilities

As a Reconciliation Specialist, you will play an important role in ensuring that our financial transactions are accurate, complete and reconciled on time. Working closely with your colleagues, you will learn how to: 

• Retrieve, process and reconcile bank statements covering payments, refunds, chargebacks, transfers and costs. 

• Identify and investigate unmatched transactions and other reconciliation exceptions. 

• Work with banking platforms, internal systems and Salesforce. 

• Contact banks and internal stakeholders when additional information is required. 

• Ensure activities are completed according to our internal SLAs and quality standards. 

• Generate operational reports that support our daily reconciliation activities. 

• Support monthly, quarterly, semi-annual and annual activities. Such as: Month End Closures reconcilations. 

• Collaborate closely with other operational teams, including Remittance and Chargeback Resolution Teams. 

• Communicate findings clearly to colleagues, management and internal stakeholders. 

• Actively participate in daily stand-ups and contribute to the team's success. 

Who are we looking for

We believe that potential, mindset and willingness to learn are just as important as previous experience. You could be a great fit if you: 

• Are a recent graduate or at an early stage of your career. 

• Enjoy working with numbers, details, systems and structured processes. 

• Are organized and able to work accurately. 

• Have a strong sense of responsibility and appreciate the importance of quality and deadlines. 

• Are curious and willing to learn new systems, processes and ways of working. 

• Enjoy investigating differences and finding out why something does not reconcile. 

• Are comfortable collaborating with colleagues and asking questions while developing your expertise. 

• Bring a positive, enthusiastic and improvement-oriented mindset. 

• Want to gradually take greater ownership and become an independent specialist.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. 

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

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