Registration Services, Officer

As Registration Services Officer you will

• • Prepare, review, signoff trade packages with precise standards and resolve trade package related queries, audits and other ad hoc financial reports as required.
  • Develop strong client relationships relative to fund of funds trade document management services component. Manage client inquiries and escalation. Support onboarding, conversions, and client change activities, ensure successful implementation and manages expectations. Assist in client meetings and presentations
  • Monitor, process and review transaction posting, investment ID tagging. Take ownership of transaction posting process and liaise with internal team.
  • Coordinate with and train overseas support team where necessary
  • Track outstanding queries and issues; be detail oriented and prioritize effectively. Ensure queries are being managed in a timely and positive manner
  • Ensure all activities are completed in line with internal standards and review as required; ensure appropriate policies and procedures are in place and adhered to by the functional team. Support continuous improvement forums enabling teams and peer groups to identify and recommend opportunities.
  • Engage in an industry leading workforce. Drive personal and team improvements using all available resources. Promote a collaborative environment across businesses and jurisdictions, fostering change and innovation; always demonstrate a positive attitude to all instructed business related changes.
  • Exercise discretion and judgment with regard to matters of significance such as identifying and implementing process improvements and driving project work to achieve efficiencies.
  • Ensure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activities.
  • Act in accordance with Risk Excellence and role model Ethical behavior and decision making.

What we value

These skills will help you succeed in this role

• • Detail-oriented mindset, ability to spot and distinguish minute differences in documents
  • A sense of accountability, a customer-service mindset, as well as a talent at problem-solving in a fast-paced, deadline driven and ever-evolving business environment
  • Strong organization and prioritization skills in an environment where outstanding tasks are continuously being updated.
  • An aptitude for influencing and effectively communicating ideas to team members, senior management, and clients
  • Ability to work independently, to coach, mentor, and lead initiative
  • A polished, professional outlook and manner

Education & Preferred Qualifications

• • Prior fund administration and/or fund KYC/AML experience
  • Knowledge of Alternative investment Products including Hedge Fund, Private Equity and Hybrid
  • Exposure to Fund of Funds trading process, pricing, corporate action, commitment and cash flow
  • Fund of Funds trading documents such as subscription document, redemption document and transfers forms knowledge is an advantage
  • 3+ years of product knowledge; strong fund of funds trading documents knowledge a plus especially subscription, redemptions, transfers, proxy, corporate action
  • Comprehensive procedural, technical and product knowledge of the Fund Administration business and Fund of Funds operations are required.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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