Reliability & Maintenance Engineer

Amazon is hiring a Reliability & Maintenance Engineer in Gurugram, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions PLC, Mhe and Eam among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Execute preventive maintenance, troubleshoot material handling and electrical systems, and manage facility operations.

plcmheeam

preventive-maintenancetroubleshootingequipment-servicing

Execute daily/weekly/monthly preventive maintenance per PPM/APM schedule
• Troubleshoot and repair conveyor systems, PLC control systems, network systems, electrical/mechanical systems, and MHE
• Coordinate with vendors for warranty/AMC equipment servicing
• Manage shift FM agency teams (technical and soft services)
• Ensure closure of maintenance tickets within defined TAT
• Maintain records for utilities (water, electricity, STP/WTP)
• Drive safety compliance and safe work permit systems
• Manage spare parts inventory and reorder processes
• Conduct RCA for incidents/breakdowns and share learnings
• Maintain building housekeeping and 5S standards

Key job responsibilities
As RME Coordinator, your roles and responsibilities will be
• Ensuring Daily, Weekly, Monthly technical check as per PPM schedule/EAM schedule and documenting the records.
• Responsible for completion of scheduled/unscheduled/emergency jobs that arise day in and day out and meet customers’ expectations.
• Attending TT/service calls for corrective maintenance, service and repair works of the site and submit the reports and records as per SOP.
• Assess the complaints and ensure closure of the same as per defined TAT along with feedback mechanism
• Contribute to the organization/RME function growth by coming up with various innovative ideas & kaizens and showing ownership in executing them.
• Co-ordinate with vendor for systems under warranty/AMC and ensuring the planned PM & checks from vendor done.
• Should be well aware of escalation process & adhere to the same for various issues and works.
• Ensuring daily records of raw water/electricity/STP/WTP are maintained and stored.
• Ensuring planned checks of critical equipment done as per plan such as fire protection, UPS, MHE, Transformers,HVAC, DG sets, STP & WTP etc.
• Maintain and troubleshoot all conveyor systems, electrical and mechanical system and record and update the findings & gaps.
• Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material.
• Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders.
• Dedicated to supporting production by working in a safe, customer focused manner.
• Refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts
• Following the safety protocols and implementation of safe work permit systems where in-house or external vendors are involved. This include height work, hot work, confined space & electrical permits.
• Tools inventory update, with the help of EAM tool and ensuring the reordering requests as per set standards.
• Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage/ waste disposal.
• Ensuring the planned statutory test/report submission done and reported in the respective tool/portal.
• Ensuring the building cleanliness & pest control with planned activities.
• Follow the guidelines and improve further on it, in order to achieve the set targets of OPEX spend
• Responsible for preparation of RCA for any incidents/breakdowns and sharing the learnings with the team.
• Responsible for SOP adherence.
• Responsible for equipment maintenance (Conveyors, workstations, Labeling Machines, PLC control systems, electrical systems, trolleys etc.)
• Responsible to give timely feedback/inputs to FM agency team members and enhance their skill level and understanding.
• Ensure the contractors/vendors follow the rules at all times and the projects are handled with minimum inconvenience to the site operations.
• Responsible for follow up of material purchasing with the Procurement Team/OEM or supplier.
• Responsible for updation of spares part consumption in portal and ensuring reorder request as per the set guidelines.
• Manage day-to-day issues on equipment and prioritize the works as per plan.
• Responsible to managing shift FM agency team in maintaining the equipment and the soft services. Define goals, priorities, organized staff planning, staff training to ensure service levels.
• Training FM agency both technical and soft services for new processes and providing instructions and manuals.
• Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site.
• Responsible for building housekeeping to keep the site within 5S standards by managing a diverse team and ensure all the standards are followed.
• Responsible for maintaining, following, upgrading and storing of relevant documents for RME function.
• Be a leader within the group as well as within other teams.
• Be positive and offer creative out of the box solutions.
• Provide immediate technical guidance to operations during critical events.

A day in the life
A day in the life
• Shift handover and equipment status review
• Walk the floor to inspect critical systems (conveyors, fire protection, UPS)
• Respond to trouble tickets and prioritize corrective maintenance
• Coordinate with vendors and FM teams on ongoing work orders
• Update maintenance logs in APM portal
• End-of-day reporting and next-shift briefing

Basic qualifications

- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls
- 1+ years of conveyors/automation/control systems maintenance experience

Preferred qualifications

- Experience with professional documentation using the Microsoft Office suite (Word, Excel, Outlook)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Reliability & Maintenance Engineer at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Reliability & Maintenance Engineer is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, HR, Gurugram.
The job was posted on September 9, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Preventive MaintenanceTroubleshootingEquipment ServicingPLCMheEam

Questions you could be asked

Tell me about a project where preventive maintenance was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where equipment servicing was part of your work. What did you do?
What's a project where you used PLC hands-on?
Walk me through how you've used Mhe in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Preventive Maintenance, Troubleshooting, Equipment Servicing, PLC, and Mhe. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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