Retail Agent

Orange is hiring a Retail Agent. Level rates it ; you can apply on Orange.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classes it as a junior role.
Orange has 856 other open roles on Level.
Posted in the last few days.

AI in this role

Publication date : Aug 14, 2024, 9:51AM

Join the Orange Team and Be a Part of Our Success!

Are you passionate about providing outstanding customer service and eager to help people find the perfect solutions? At Orange, we're looking for friendly and motivated individuals to join our dynamic team as Retail Agents. If you enjoy working with customers, have good sales skills, and can solve problems effectively, we'd love to hear from you!

About the Role:

As a Retail Agent, you will play a crucial role in delivering exceptional customer service while promoting and selling Orange products and services. You will handle customer inquiries and complaints, ensuring customer satisfaction and contributing to the achievement of department goals.

Key Responsibilities:

Customer Service: Greet and assist customers at the customer center, addressing inquiries and resolving issues effectively.
Sales: Promote and sell Orange products and services, including value-added services. Ensure accurate documentation collection for all transactions.
Complaint Resolution: Manage and resolve customer complaints, coordinating with other departments as needed to provide solutions.
Team Support: Collaborate with the Customer Center team to achieve key performance indicators (KPIs) and enhance overall customer experience.
Operational Efficiency: Improve workflow within the Customer Center to streamline processes and maintain a positive company image.
Administrative Tasks: Handle stock management, administrative duties, and maintain records as required.

About You:

Education:

Bachelor's Degree from a recognized university.

Experience:

0-1 year of experience in direct shops or customer service roles.

Skills:

Proficiency in English is required.
Strong computer skills.
Excellent communication and sales abilities.
Capability to work effectively both independently and as part of a team.
Flexibility to work on a shift basis.

Orange is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Orange, only your skills matter.

Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.

How we rate this

Retail Agent at Orange rates 29 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.