Salesforce Consultant - Associate [ADV]

PwC is hiring a Salesforce Consultant - Associate [ADV] in Milan, Italy. Level rates it ; you can apply on PwC.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions visa sponsorship.
The posting mentions Salesforce, Zendesk and Pegasystems among its tools and skills.
PwC has 3,700+ other open roles on Level.
Posted in the last few days.

AI in this role

Manage business transformation projects and implement Salesforce CRM solutions for major enterprise clients.

SalesforceZendeskPegasystemsSAPOracleMicrosoft Dynamics

crmsalesforce-service-cloudsalesforce-sales-clouddigital-transformationbusiness-process-reengineering

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

Trasforma le tue aspirazioni professionali in una storia di successo, entra in PwC come:

Salesforce Consultant - Associate

Your Perspectives

Gestirai sfidanti progetti di trasformazione del business dei principali players in ambito Automotive & Industrial Manufacturing, Consumer Markets, Energy & Utilities, Financial Services, Telco & Media attraverso l’efficientamento e la reingegnerizzazione dei processi interni.

Grazie all’accesso alle vaste competenze del nostro network internazionale, potrai dare spazio alle tue idee e fornire il contributo innovativo che hai sempre desiderato.

Farai parte del nostro Team Salesforce, aiutando la nostra clientela a migliorare l'esperienza Customer, intraprendere processi di trasformazione digitale e generare risultati misurabili sfruttando le tecnologie di Salesforce, leader di mercato nel CRM e nel marketing digitale.

Your unique strengths

Aver preso parte a progetti di CRM con integrazioni rispetto ad altri sistemi (ecommerce, POS, DWH, altri sistemi legacy)
Progettazione e implementazione di soluzioni Salesforce Sales e Service Cloud (configurazione console, assegnazione e classificazione richieste di supporto, costruzione processi automatizzati, reporting, ...)
Conoscenza ed esperienza su Salesforce e/o altre piattaforme di CRM (Zendesk, Pegasystems, SAP, Oracle, Microsoft Dynamics, sugarCRM)
Conoscenza su tematiche di Digital Marketing, Sales Automation, Customer engagement & Customer Journey design.
Conoscenza su temi di digitalizzazione dei processi di vendita, di marketing o di assistenza alla clientela e processi di dematerializzazione.
Inglese parlato e scritto

Set your expectation higher:

Il tuo talento e la tua curiosità avranno tutto lo spazio che meritano e, attraverso l’identificazione delle migliori risorse, contribuirai a garantire la qualità dei servizi che offriamo ai nostri clienti. In questo percorso di crescita sarai accompagnato da colleghi esperti e da una formazione continua e su misura grazie alla quale potrai mettere le tue competenze a disposizione dei clienti interni.

Feel at home:

Ci prendiamo cura delle nostre persone mettendole nelle condizioni di crescere ed esprimere al meglio il proprio potenziale. Ci impegniamo a creare valore per i clienti, le persone e la comunità, nel rispetto dell'ambiente.

GIVE YOUR LIFE A DIFFERENT PERSPECTIVE!!!

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Digital Tooling, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

How we rate this

Salesforce Consultant - Associate [ADV] at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Salesforce Consultant - Associate [ADV] is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Milan.
The job was posted on November 3, 2026.
Seniority: junior.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

CRMSalesforce Service CloudSalesforce Sales CloudDigital TransformationBusiness Process ReengineeringSalesforceZendeskPegasystems

Questions you could be asked

Tell me about a project where crm was part of your work. What did you do?
Tell me about a project where salesforce service cloud was part of your work. What did you do?
Tell me about a project where salesforce sales cloud was part of your work. What did you do?
Tell me about a project where digital transformation was part of your work. What did you do?
Tell me about a project where business process reengineering was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: CRM, Salesforce Service Cloud, Salesforce Sales Cloud, Digital Transformation, and Business Process Reengineering. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker