Senior Agentic AI Engineer

Purpose of the Role

Define, drive, and govern the technical strategy for enterprise Agentic AI platforms and solutions, ensuring scalable, secure, compliant, and business-aligned AI capabilities across the organization.

Work Model

At ING Hubs Türkiye, flexibility is more than a benefit — it's part of how we work.

Our hybrid working model is designed to balance collaboration, innovation, and personal flexibility. Team members typically come together in our Vadistanbul office for two days per week during three weeks of the month, while one week each month is fully remote.

We also offer additional flexibility during August, allowing colleagues to work remotely throughout the month.

As part of a globally distributed organization, you'll collaborate with colleagues across multiple ING locations while contributing to large-scale AI initiatives that create impact across the bank.

Key Responsibilities

AI Architecture & Strategy

• Define the enterprise AI and Agentic AI architecture vision, standards, and technology roadmap.
• Lead architectural decisions for strategic AI initiatives.
• Ensure scalable, secure, and consistent AI solutions across teams.

AI Platforms & Agentic AI

• Design and evolve enterprise AI platforms and multi-agent systems.
• Establish best practices for LLMs, RAG, agent orchestration, and AI solution development.
• Evaluate emerging technologies and drive innovation initiatives.

Technical Leadership

• Serve as the senior technical authority for complex engineering challenges.
• Guide engineers and architects on solution design and technology choices.
• Promote engineering excellence through mentoring and knowledge sharing.

Cloud & Platform Engineering

• Define cloud and platform strategies for AI workloads.
• Drive platform automation, infrastructure modernization, and DevOps practices.
• Ensure performance, scalability, reliability, and cost efficiency.

AI Governance & Security

• Establish standards for Responsible AI, security, privacy, and compliance.
• Drive AI governance and risk management practices across the organization.

Business & Stakeholder Engagement

• Partner with senior leaders to align AI strategy with business objectives.
• Advise stakeholders on technology investments and AI opportunities.
• Communicate complex technical concepts to executive audiences.

Talent Development

• Mentor engineers, architects, and technical leaders.
• Support hiring and build a culture of innovation and continuous learning.

About You

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.

You likely bring:

• Bachelor's or Master's Degree in Computer Science, Artificial Intelligence, Software Engineering, Data Science, or a related field.
• Advanced technical certifications in cloud, architecture, or AI technologies are advantageous.
• Typically 6+ years of software engineering and architecture experience.
• Extensive experience designing and operating enterprise-scale distributed systems.
• Proven track record delivering production AI and Agentic AI platforms.
• Demonstrated success influencing architecture and technical direction across multiple teams.
• Experience mentoring senior engineers and leading technical transformation initiatives.

Required Qualifications

AI & Software Engineering

• Expert-level Python development experience.
• Strong background in distributed systems, scalable architectures, and software design principles.
• Experience with event-driven architectures and reliability engineering.

Agentic AI & Generative AI

• Proven expertise in LLM applications, RAG, and multi-agent systems.
• Hands-on experience with frameworks such as LangGraph, LangChain, CrewAI, or AutoGen.
• Knowledge of AI evaluation, observability, and optimization practices.

Cloud & Platform Engineering

• Experience with AWS, Azure, or GCP.
• Strong Kubernetes, containerization, IaC, and CI/CD expertise.
• Ability to optimize enterprise-scale AI workloads.

Governance & Leadership

• Understanding of Responsible AI, security, privacy, and compliance requirements.
• Strong strategic thinking, executive communication, stakeholder management, and mentoring skills.

Equal Opportunity

Don't meet every single requirement? Don't let that hold you back. Studies show many talented professionals hesitate to apply unless they meet every qualification. If you're excited about this role and believe you can make an impact, we'd love to hear from you.

What We Offer at ING Hubs Türkiye

At ING Hubs Türkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding.

Be Yourself, Be an ING'er

• Welcome Leave: Enjoy 14 days of welcome leave, even in your first year
• Career Opportunities: Self-driven career paths and international opportunities
• Personal Growth: Challenging work and continuous development
• Dynamic Environment: Informal, vibrant, and collaborative culture
• Innovation Culture: Explore and apply PACE methodology
• Global Exposure: Participate in international projects and communities
• Communication & Celebrations: Various communication activities and celebrations
• Health Care: Comprehensive private health insurance for you and your family
• Private Pension Plan
• Meal Card
• Transportation Allowance
• MultiSport Membership
• English Language Development Support
• Remote working opportunities throughout August

How to Apply

Click the application button on our careers page and submit your application through Workday.

About ING

With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business.

Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues?

Then there is no better place to invest your talents than at ING.

Join us. Apply today.

About ING Hubs

Following ING's strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.

Present in Poland, Romania, Slovakia, the Philippines, Türkiye and Spain, ING Hubs employ more than 13,000 professionals in domains such as software development, data management, operations and non-financial risk.

Discover ING Hubs Türkiye

ING Hubs Türkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.

We value strong work ethics, knowledge sharing and flexibility in our way of working – it is both our promise to you and what we look for in new colleagues.

Let's meet!