Senior Director, SMB Business Development

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Overview:

Visa Commercial Solutions (VCS) team creates and delivers products to Visa’s Commercial clients. VCS provides an opportunity for Visa to diversify revenue with differentiated products that deepen customer relationships and deliver innovation across networks. VCS has ambitious growth plans, with the expectation to more than double the business over the next five years. A key part of this growth will come from small businesses, where we will accelerate growth in new, untapped or high opportunity areas.

Based in a key Visa Europe hub, this role supports Visa Europe’s 37 markets and is a critical component to future growth. You will join the Small Business team within Visa Commercial Solutions (VCS), focused on accelerating SMB revenue and strengthening Visa’s SMB solutions and propositions. This role will be responsible for driving sales opportunities with fintechs, big tech partners and non-traditional issuer types. This is a team leader position and will also partner closely with existing clients to support their growth. The role provides a unique opportunity to shape Visa’s European SMB strategy, working in partnership with our product teams, clients and Visa’s enabler partners.

This is a Senior Director-level position. In addition to deep payments knowledge, the successful applicant will be strategic, creative and commercial whilst demonstrating strong leadership skills.

Travel for client meetings and industry events will be required.

Key Responsibilities:

• Lead strategic / pan-EU client conversations / opportunities with fintechs, big tech partners and other new and emerging client segments. Lead business development initiatives with C-Suite clients
• Identify and prioritize target players to engage, including fintechs, FIs and ISVs, driving the credit pipeline in Europe
• Lead a team of SMB experts across business development and revenue realisation.
• Provide second level support across a defined group of existing clients, building strong relationships and supporting the clients to launch and scale the Visa card programs.
• In partnership with VP, Head of SMB, build out our SMB sales strategy, ensuring we have the right customer value propositions and commercials to win, leveraging the breadth of ‘one Visa’ capabilities and partnerships
• Develop the SMB credit sales strategy & plan for Europe to accelerate Visa’s growth & increase market share in credit (including credit cards/portfolios, services & partnerships)
• Conduct research, market mapping, and opportunity sizing to identify areas where Visa can add differentiated value
• Be the deep subject-matter expert on SMB credit.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• Deep understanding of the SMB ecosystem, including the roles of banks, financial institutions, software platforms and B2B payments providers.
• Knowledge of relevant SMB payment solutions, including virtual cards, accounts payable and receivable solutions, and APIs.
• Experience in a bus development, product, solutioning, commercial role serving SMB clients.
• Excellent relationship-building and influencing skills, with credibility across clients, partners, cross-functional teams and senior leaders.
• Advanced problem-solving skills, commercial judgement, self-direction and accountability.
• Collaborative mindset and a strong track record of effective cross-functional working.
• Experience leading and developing high-performing teams across a matrix organisation.
• Fluent English; another European language is advantageous.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.