Senior Program Manager, Financial Deductions

Amazon is hiring a Senior Program Manager, Financial Deductions in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include program management, cross functional leadership and process optimization.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Drive global vendor compliance program strategy, stakeholder alignment, and scalable operational mechanisms.

program-managementcross-functional-leadershipprocess-optimizationcompliance

Are you ready to own the strategy that eliminates millions in vendor financial friction? Amazon's EU Financial Deductions Vendor Compliance Program (FD VCP) is seeking a Program Manager III to drive strategic program design, cross-functional stakeholder alignment, and scalable mechanism-building across our global vendor compliance ecosystem. You'll operate as a single-threaded owner with full autonomy — from problem definition to solution design, stakeholder alignment, launch, and impact measurement — turning pilot programs into scaled, multi-marketplace operations.

This is not your typical program management role. You'll shape the strategic direction of a dual-service model — Proactive account management and E2E Financial dispute settlement — partnering closely with the Account Management leadership who owns business goals and team execution. Your focus will be on designing program frameworks, building governance mechanisms, driving vendor experience transformation (VSAT), and influencingcross-functional teams spanning FinOps, Amazon Vendor Services, Retail, Item and Supply Management, and Category Leadership to unlock operational efficiencies and sustained metric improvement at scale.

Key job responsibilities
Drive continuous program improvement by defining success metrics, building measurement frameworks, and enabling data-driven decision making across WBR, MBR, QBR, and Account Manager Scorecard governance cadences

Design and scale proactive vendor defect prevention programs across marketplaces by building globally replicable playbooks, operating models, and program frameworks that convert pilot programs into multi-marketplace operations

Influence senior leadership stakeholders to secure investment decisions, resource allocation, and strategic buy-in for program growth by writing effective narratives (BRDs, PR-FAQs) and presenting to directors and vice presidents

Partner with cross-functional teams (FinOps, AVS, Retail, ISM, Category Leadership) to define program strategy, set objectives, analyze data, and drive measurable improvements — proactively identifying and mitigating risks across teams, processes, and systems before they become roadblocks

Own the vendor experience transformation roadmap (VSAT), designing engagement frameworks and feedback mechanisms that improve vendor satisfaction while partnering with Account Management leadership on execution and delivery

About the team
Join the EU FD VCP team where you'll own the strategic program roadmap that is driving millions in vendor financial recovery across Amazon's vendor compliance ecosystem — launching programs in new countries, designing scalable frameworks, and shaping the vendor experience across marketplaces. Our vision is to be recognized as the worldwide specialized center of excellence for Financial Deductions, empowering Retail and Amazon Vendor Services teams across all Amazon marketplaces with expert resolution support, proactive dispute prevention, and scalable financial health solutions that reclaim critical bandwidth and drive vendor satisfaction.

Basic qualifications

- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Program Manager, Financial Deductions at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Program Manager, Financial Deductions is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 14, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

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Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipProcess OptimizationCompliance

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?

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List these exact terms on your resume: Program Management, Cross Functional Leadership, Process Optimization, and Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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