NovartisSenior Specialist DesignOps (DD&IT Experience and Adoption)
Novartis is hiring a Senior Specialist DesignOps (DD&IT Experience and Adoption). It pays €42k-€78k a year and Level rates it ; you can apply on Novartis.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Figma, designops and program management.
- Level classifies it as a senior role.
- Level lists 883 other open roles at Novartis.
AI in this role
Manage design operations, enterprise Figma adoption, licensing, and workflows while leveraging AI tools for process efficiency.
Salary Range:
€41,900.00 - €77,700.00
Job Description Summary
The DesignOps Senior Specialist is responsible for optimizing and scaling design operations across DD&IT by managing design tools, Figma enterprise operations, licensing, vendor relationships, onboarding, and governance. The role enables designers to deliver consistent, high-quality digital experiences while driving design system adoption, operational excellence, and continuous improvement across the organization.
Job Description
Major Accountabilities
- Define, implement, and continuously improve DesignOps processes, workflows, governance, and operating models.
- Manage the enterprise design tool ecosystem, including access, onboarding, administration, and optimization.
- Lead and coordinate enterprise-scale Figma adoption, ensuring governance, security, compliance, and adoption.
- Own design tool licensing strategy, utilization, cost optimization, and vendor service management.
- Drive adoption and effective use of the enterprise design system across design, product, and engineering teams.
- Manage external design vendors and agencies, ensuring delivery quality, compliance, and performance.
- Establish onboarding programs, templates, playbooks, and community initiatives to scale design capabilities.
- Measure operational effectiveness, identify improvement opportunities, and leverage AI-enabled automation to enhance efficiency.
Minimum Requirements
- Bachelor's degree in Design, Business, IT, Operations, or a related field (or equivalent experience).
- 8+ years of experience in DesignOps, Design Program Management, or similar operational leadership roles.
- Proven experience leading enterprise design tool migrations, preferably Figma.
- Hands-on experience managing tool licensing, procurement processes, and vendor negotiations.
- Strong experience driving design system adoption and operationalization at scale.
- Experience managing external design agencies and vendor relationships.
- Deep understanding of design processes, design team operations, and cross-functional collaboration.
- Strong stakeholder management, program management, process improvement, change management, and communication skills, with knowledge of AI, privacy, security, and agile methodologies.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Expected Annual Base Salary Range for role: €41,900.00 to €77,700
The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.
In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.
The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.
Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.
Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf
Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.
Commitment to Diversity & Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Skills Desired
Budget Management, Business Acumen, Communication, Incident Management, IT Governance, IT Service Management (ITSM), Operational Excellence (OpEx), Performance Management (PM), Problem Solving, Quality Assurance (QA), Stakeholder ManagementHow we rate this
Senior Specialist DesignOps (DD&IT Experience and Adoption) at Novartis rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where designops was part of your work. What did you do?
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where vendor management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Designops, Program Management, Stakeholder Management, Process Improvement, and Vendor Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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