Senior/Staff Technical Program Manager - Live Service Operations

In this role, you will:

• Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables
• Influence key decisions working cross-functionally across engineering, manufacturing, product, operations, and strategy to reach the right outcomes
• Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments
• Define and develop new KPIs and other methods to measure performance that best translate progress toward goals
• Ensure the program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target
• Maintain a strong technical understanding of our vehicle platforms, software lifecycle, safety clearance process, and live robotaxi service operations
• Build deep trust and credibility with technical department managers to steer high-stakes decisions and negotiate trade-offs across competing organizational priorities.

Qualifications:

• BS or MS degree in an engineering discipline or equivalent experience
• 7+ years of experience in engineering, program management, or management consulting with a focus on product launches
• Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
• Comfortable leading through ambiguity and enabling teams to perform in this environment
• Proficient in tools or processes required to manage complex projects (i.e., Gantt chart, risk matrix, Smartsheet, Jira, etc.)
• Excellent written, presentation, and verbal communication skills are a must, and the ability to create visualizations of KPIs and program risks

Bonus Qualifications:

• Project Manager Professional certification (PMP) or equivalent
• Experience with autonomous vehicles, robotics, test platforms, simulation, and automotive or aerospace processes is highly desired
• Experience with developing and scaling strategy, processes
• Strong foundational background in Systems Engineering
• Prior experience in the Autonomous Vehicle (AV) or Aerospace/Airline industries