Service Manager
Leonard Cheshire is hiring a Service Manager. It pays £51k-£55k a year and Level rates it ; you can apply on Leonard Cheshire.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting mentions team management, compliance and budgeting among its tools and skills.
- Level classes it as a mid-level role.
- Leonard Cheshire has 101 other open roles on Level.
AI in this role
Manages a residential service facility for adults with physical disabilities, leading staff and ensuring compliance.
£51,000 - £55,000 per annum | Full-time | Agnes Court, Banbury
"It’s about leading by example – supporting my team so they can give the very best care every single day."
That’s how one of our Registered Managers describes their role. If you’re a confident, compassionate leader who’s ready to inspire others and make a real difference, we’d love to hear from you.
A home, not just a service
Agnes Court is home for 24 adults with physical disabilities. Located in Banbury town centre, there are great facilities right on our doorstep – from restaurants, pubs and museums to the Castle Quay shopping centre. Our service feels like family – relaxed, supportive, and centred around the people who live here. Every day brings new moments to celebrate: from small wins in independence to big laughs over mealtimes.
Your working hours
This is a full-time role, 35 hours per week, Monday to Friday, with flexibility to work across weekdays and weekends. You may also be required to travel or stay away overnight to support your service. Typical hours and arrangements will be agreed to suit the needs of the service.
Why you’ll love working here
As well as providing support for your wellbeing and development, we offer a fantastic range of benefits:
• 33 days annual leave (25 days plus 8 bank holidays), increasing by 1 day for each completed year of service, up to a maximum of 38 days.
• Stream: Access up to 40% of your pay before payday
• Free Blue Light Card: Exclusive discounts and benefits
• Contributory Pension Scheme & competitive life cover
• Health cash plan: Affordable healthcare at your fingertips
• Career development: Opportunities for recognised qualifications and leadership training
• Free DBS check
• Employee Assistance Programme – support when you need it most
What you’ll do
As a Service Manager with Leonard Cheshire, you will provide clear direction, management and supervision of a great staff team. Leading with passion and enthusiasm to ensure the service is well run, you will promote positive outcomes for disabled people with a flexible and proactive approach.
In addition to the delivery of great care, you will ensure the service is fully compliant regarding health and safety management and fulfil statutory obligations. Working within budgetary requirements is essential and operating a financially sound service.
As a successful manager you will handle recruitment, on-going training, development and performance needs of your staff, ensuring the achievement of national minimum care standard requirements. You will also hold registration for the service.
This is a challenging yet really exciting opportunity, offering you the chance to grow and develop as a member of the LC management team, further enhancing their already successful career as a care professional.
What helps you shine here
• Recognised nursing or social care qualification and registration (as appropriate)
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
• Proven experience in a supervisory or management role within care
• Excellent leadership, communication, and organisational skills
• A warm, supportive, and motivating approach
• Flexibility to travel and participate in on-call duties as required
About Leonard Cheshire
For over 75 years, we’ve been supporting disabled people to live, learn, and work as independently as possible. We provide specialist support across residential care, supported living, and respite services for people with physical disabilities, acquired brain injuries, sensory impairments, and learning disabilities.
Our goal is simple: to create welcoming, safe, and empowering spaces that feel like home – giving people real choice and control over their lives.
Ready to apply?
Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible your requirements for reasonable adjustments.
We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.
Visa sponsorship is not available at this time. Applicants must have the unrestricted right to work in the UK at the time of application. We are unable to progress applications from candidates who require sponsorship or are awaiting a visa decision.
LCMANAGEMENT
How we rate this
Service Manager at Leonard Cheshire rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where team management was part of your work. What did you do?
- Tell me about a project where compliance was part of your work. What did you do?
- Tell me about a project where budgeting was part of your work. What did you do?
- Tell me about a project where health and safety was part of your work. What did you do?
- Tell me about a project where care management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Team Management, Compliance, Budgeting, Health And Safety, and Care Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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