Software Engineer

Develops software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices.

Partners with other teams including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users. Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes.

What You’ll Do:

• Integrate AI capabilities into production applications using LLM APIs, AWS Bedrock, prompt workflows, embeddings, document intelligence, and semantic search.
• Design and implement RESTful APIs and backend services for automation, orchestration, and AI-driven workflows.
• Design, develop, and support cloud-native applications and automation services on AWS.
• Build backend services and intelligent automation workflows using Python and/or Node.js.
• Design and implement event-driven and serverless architectures using AWS services such as Lambda, API Gateway, EventBridge, Step Functions, SQS, and SNS.
• Develop secure and scalable data pipelines and service integrations across AWS and third-party platforms.
• Work with data stores such as PostgreSQL, RDS, DynamoDB, and S3 to support application and workflow needs.
• Automate deployments and infrastructure management using CI/CD pipelines and infrastructure-as-code practices.
• Monitor, troubleshoot, and optimize applications using CloudWatch, logging, metrics, and alerting tools.
• Collaborate with Product, Security, UX, and cross-functional engineering teams to deliver high-quality features and operational improvements.
• Participate in code reviews, testing, debugging, and production support.
• Maintain technical documentation, architecture notes, and deployment procedures.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field with upto 3 years of professional software development experience.
• Hands-on experience integrating AI capabilities such as LLM APIs, AWS Bedrock, prompt engineering, embeddings, or retrieval-based workflows.
• Experience with AWS services such as Lambda, S3, API Gateway, EventBridge, Step Functions, SQS, SNS, RDS, DynamoDB, IAM, and CloudWatch.
• Experience with Python and/or Node.js backend development for cloud, AI-integrated, or automation-focused applications.
• Experience designing and building RESTful APIs and integrating internal or external services.
• Experience building automation workflows, background jobs, or event-driven processing pipelines.
• Familiarity with Git, CI/CD practices, and cloud deployment processes.
• Strong debugging, problem-solving, communication, and collaboration skills.

Preferred Qualifications:

• Experience with AWS Bedrock, Amazon Textract, Amazon Comprehend, OpenAI APIs, LangChain, LlamaIndex, or similar AI tooling.
• Experience building workflow orchestration, agentic systems, or AI-powered automation platforms.
• Hands-on experience with Docker, ECS, EKS, or containerized deployments on AWS.
• Experience with infrastructure as code using Terraform, AWS CDK, or CloudFormation.
• Familiarity with vector search, pgvector, OpenSearch, Pinecone, or similar retrieval technologies.
• Knowledge of secure coding practices, IAM design, secrets management, and audit logging.
• Exposure to compliance, GRC, risk, audit, or evidence management domains.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

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• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

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