Solutions Consultant
RELX is hiring a Solutions Consultant. It pays $49k-$82k a year and Level rates it ; you can apply on RELX.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include AI safety, legal research and client consultation.
- Level classifies it as a mid-level role.
- Level lists 799 other open roles at RELX.
- The role was posted within the past week.
AI in this role
Solutions Consultant providing legal research training and consultative support for legal technology products.
Are you interested in an alternative legal career that combines legal expertise, training and sales?
Do you enjoy providing education and support to legal professionals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).
About the Role
This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday.
As a Solutions Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.
Responsibilities
- Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
- Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
- Reaching out to customers via phone and email to uncover training and product needs
- Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
- Collaborating with internal partners to drive preference and develop strategic account plans
- Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
- Identifying and sharing upsell leads and opportunities with sales partners
Requirements
- Have a Juris Doctor degree, or comparable experience in a paralegal, legal secretary or law librarian role
- Display excellent verbal and written communication skills
- Possess comfortability with delivering presentations and trainings in a virtual environment
- Demonstrate excellent proven sales and/or training experience
- Have legal research experience or expertise using LexisNexis tools
- Be able to effectively partner and collaborate across teams with different functions
- Have the ability to build solid relationships internally and externally
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
U.S. National Base Pay Range: $48,900 - $81,500. Geographic differentials may apply in some locations to better reflect local market rates.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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How we rate this
Solutions Consultant at RELX rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you think about the risk of an AI system in this kind of role failing silently?
- Tell me about a project where legal research was part of your work. What did you do?
- Tell me about a project where client consultation was part of your work. What did you do?
- Tell me about a project where training was part of your work. What did you do?
- Tell me about a project where sales support was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI Safety, Legal Research, Client Consultation, Training, and Sales Support. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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