Sr Central Flow Lead, AU/SG Central Flow

Amazon is hiring a Sr Central Flow Lead, AU/SG Central Flow in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions Excel, MS Office and logistics among its tools and skills.
Level classes it as a lead role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Manage fulfillment center workflows and collaborate with tech teams on automated flow control systems.

excelms-office

logisticssupply-chain-managementworkflow-managementoperations-management

Are you interested in working on a fast-paced team that pioneers ways to delight customers? Do you have a passion for diving deep into data and crunching numbers? Are you motivated to work in challenging situations ? Do you have the grit required to deliver results no matter what? This is what the Central Flow team is all about! It’s always DAY ONE on this team and as such we look for ways to keep setting the bar higher. If you answered yes to the above questions, please keep reading!

The Central Flow Lead is responsible for managing volume and workflow of multiple Fulfillment Centers (FCs) from a remote centralized location.

This positions requires the candidate hired to work a mandatory night shift schedule and, if necessary, odd or long hours.

Responsibilities

· Manage the workflow of order across multiple processes.

· Manage customer experience while minimizing fulfillment cost across multiple FCs.

· Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk, SLA failure risk, or deviation from Standard Work.

· Act as an advisor to the FC operations and senior operations team based on their holistic view of work flow throughout the FC.

· Facilitate communication between multiple areas of the operation.

· Provide operational insights to the Amazon Fulfillment Technology (AFT) team and work with them to develop advanced and intuitive automated flow control for FC operations.

· Manage flow settings for multiple process paths in outbound operations for multiple Fulfillment Centers based on shift plan.

· Understand the boundary of responsibilities between Operations on the floor and Central Flow as dictated by Standard Work developed by Central Flow Management.

· Execute outbound flow operations and communicate the Customer Experience risks and performance opportunities to FC operations in a standardized manner.

· Execute and develop shift plans based on FC operational requirements and adjust as variables change.

Basic qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Sr Central Flow Lead, AU/SG Central Flow at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr Central Flow Lead, AU/SG Central Flow is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bangalore.
The job was posted on October 14, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsSupply Chain ManagementWorkflow ManagementOperations ManagementExcelMS Office

Questions you could be asked

Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where supply chain management was part of your work. What did you do?
Tell me about a project where workflow management was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Logistics, Supply Chain Management, Workflow Management, Operations Management, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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