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Johnson & Johnson

Sr Mgr-Global Plan Insights & Workflows

Johnson & Johnson is hiring a Sr Mgr-Global Plan Insights & Workflows. Level rates it ; you can apply on Johnson & Johnson.

Level's read on this job

  • Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
  • The posting mentions OpenAI, Copilot and Azure OpenAI among its tools and skills.
  • Level classes it as a senior role.
  • Johnson & Johnson has 1,800+ other open roles on Level.
  • Posted in the last few days.

AI in this role

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Planning

Job Sub Function:

Planning Strategy & Capabilities

Job Category:

Professional

All Job Posting Locations:

Xian, Shaanxi, China

Job Description:

Senior Manager, Global Planning Insights & Workflows

Job Description

We are looking for the best talent for a Senior Manager, Global Planning Insights & Workflows, primarily based in China. This role will build the reporting, analytics, and business-process workflow capabilities, including AI-enabled insights and workflows, needed to accelerate maturity across Global Plan. The Senior Manager will reduce fragmented and manual reporting, improve consistency and accessibility of planning insights, and establish workflow models that make global process standards visible, actionable, and scalable across regions.

The role will operate across the Global Process Management portfolio, partnering with process owners, Regional Process Integration leaders, planners, data and digital teams, and business stakeholders. It will connect business questions to decision-ready insights and process design to practical workflows, controls, measures, and continuous improvement.

Key Responsibilities

Global Planning Reporting Strategy and Harmonization

·         Define and maintain the Global Plan reporting and insights strategy, architecture, standards, and roadmap.

·         Create a harmonized portfolio of critical reports, metrics, definitions, data sources, refresh expectations, ownership, and governance.

·         Identify duplication, manual effort, and inconsistent logic; lead simplification, rationalization, and automation.

·         Leverage AI for automation, consolidation and driving efficiencies across overall plan reporting ecosystem in partnership with digital & data strategy teams within plan and IMSC

·         Establish global standards while enabling justified regional or process-specific needs.

Decision-Oriented Analytics and Business Insights

·         Translate business questions into actionable analyses & reporting needs and then lead them through the development & deployment lifecycle including adoption.

·         Provide analytical support across IBP and Demand, NPI / Launch, Inventory and SLOB, OTIF-D and Service Performance.

·         Develop diagnostics that move reporting toward root-cause understanding, forward-looking risk visibility, and exception-based action.

·         Define actionable thresholds, drill paths, and management routines with process owners.

Automation and Digital Enablement

·         Lead business design and prioritization of reporting automation and analytics enhancements across Power BI, planning platforms, and data products.

·         Identify, prioritize, and pilot AI use cases across planning reporting and workflows, such as GenAI copilots and agents, automated insight generation, and intelligent alerts, and scale those that deliver proven value in partnership with digital & data strategy teams within plan and IMSC

·         Translate user needs into requirements, acceptance criteria, process implications, and deployment priorities.

·         Promote reusable data products, standardized logic, intuitive user experience, and sustainable support models.

·         Drive adoption through user involvement, testing, training, documentation, and clear ownership.

Business Process Workflow Modeling and Excellence

·         Establish a consistent workflow-modeling approach covering activities, roles, hand-offs, decisions, controls, data, systems, and measures.

·         Translate global process standards into practical end-to-end workflows that can be assessed, digitized and deployed across regions.

·         Identify where AI agents and intelligent automation can take over repetitive workflow steps, hand-offs, and checks, while keeping clear human accountability for planning decisions.

·         Identify friction, rework, unclear accountability, unnecessary hand-offs, and control gaps; facilitate simpler integrated ways of working.

·         Maintain a governed repository of approved workflows and supporting process documentation.

Process Maturity, Governance and Continuous Improvement

·         Embed reporting and workflow capabilities into maturity assessments, governance routines, capability roadmaps, and deployment plans.

·         Measure adoption, adherence, efficiency, data quality, report usage, and business value, including for AI-enabled reporting and workflow solutions.

·         Direct scarce analytics and workflow capacity to the highest-value Global Plan needs.

·         Build communities of practice and learning assets that strengthen analytics, AI literacy within global reporting and business process workflows space.

Leadership and Collaboration

·         Partner with GPMs, Regional Process Integration leaders, BPOs, Planners, Finance, JJT / Technology, and data-product teams.

·         Influence without direct authority and balance enterprise standardization with regional execution realities.

·         Communicate technical and process topics in simple, business-oriented language.

·         Lead virtual cross-functional teams and external partners with a focus on value and sustainable ownership.

Qualifications

Education

·         Minimum of a Bachelor’s / University degree or equivalent is required; an advanced degree in Supply Chain, Business, Engineering, Finance, Data & Analytics, or a related field is preferred.

Experience and Skills - Required

·         Minimum 8 years of relevant experience in Supply Chain Planning, business analytics, process excellence, or digital transformation.

·         Strong understanding of end-to-end planning and decision needs of practitioners and leaders.

·         Demonstrated experience designing, harmonizing, or automating reporting and analytics globally.

·         Experience mapping and improving cross-functional workflows, roles, controls, and hand-offs.

·         Ability to translate business needs into data, reporting, workflow, and technology requirements.

·         Working understanding of AI and GenAI capabilities, and how to apply them practically in reporting, analytics, and process workflows.

·         Strong analytical, problem-solving, facilitation, program-management, and stakeholder-influence skills.

·         Excellent communication with technical and business audiences.

Preferred

·         Hands-on Power Platform and/or Quickbase experience and familiarity with enterprise data platforms or semantic models.

·         Hands-on experience with Microsoft Copilot / Copilot Studio, Databricks AI/BI (Genie), Azure OpenAI, or similar tools to build AI-enabled reports, assistants, or agents.

·         Knowledge of OMP, Anaplan, SAP / JDE, Databricks, or similar ecosystems.

·         Lean / Six Sigma, APICS, BPM, analytics, project-management, or change certification.

·         Experience establishing reporting standards, metric dictionaries, product ownership, or analytics governance.

What Success Looks Like

·         Global Plan has a prioritized reporting and workflow capability roadmap with visible ownership and governance.

·         Critical reports use harmonized definitions, trusted data, simplified delivery, and materially less manual effort.

·         Planning teams gain faster access to decision-ready insights, root-cause visibility, and exception-based actions.

·         AI-enabled reporting and workflow solutions are in active use, with measurable reductions in manual effort and clear governance and human oversight.

·         Global process standards are translated into usable workflows with clear roles, decisions, controls, and measures.

Other

·         Primary base location: China. The specific city and site will be confirmed with HR and the hiring organization.

·         A candidate has been pre-identified for this position. The role will follow applicable HR, posting, selection, and documentation requirements.

·         Legal entity, pay grade, compensation range and hybrid-work requirements: to be confirmed with HR and the hiring organization.

·         Expected Travel: 10-20% of the time (International)


 

 

Required Skills:

 

 

Preferred Skills:

Agility Jumps, Business Continuity Planning (BCP), Consulting, Cross-Functional Collaboration, Data Reporting, Demand Planning, Fact-Based Decision Making, Green Manufacturing, Leadership, Lean Manufacturing Principles, Manufacturing Flow Management, Operational Excellence, Organizational Project Management, Organizing, Process Improvements, Strategic Supply Chain Management, Supply Planning, Technical Credibility

How we rate this

Sr Mgr-Global Plan Insights & Workflows at Johnson & Johnson rates 64 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI agentsAI AutomationOpenAICopilotAzure OpenAIDatabricks

Questions you could be asked

  1. How do you decide when an AI agent can act on its own versus asking for approval first?
  2. Tell me about a workflow you automated with AI tools, end to end.
  3. What are the limits of OpenAI that you've run into, and how did you work around them?
  4. What's a project where you used Copilot hands-on?
  5. Walk me through how you've used Azure OpenAI in your day-to-day work.

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  • List these exact terms on your resume: AI agents, AI Automation, OpenAI, Copilot, and Azure OpenAI. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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