Sr. Program Manager, Business Operations and Productivity, 3P MX External Fulfillment

Amazon is hiring a Sr. Program Manager, Business Operations and Productivity, 3P MX External Fulfillment in Mexico City, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions SQL, program management and operations among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Senior Program Manager leading external fulfillment operations, productivity initiatives, and seller programs in Mexico.

SQL

program-managementoperationssupply-chaincross-functional-leadershipdata-analysis

The Senior Program Manager for External Fulfillment in Mexico leads complex, cross-functional initiatives that drive the strategic growth and operational excellence of Amazon's seller-managed fulfillment programs, including Easy Ship, Seller Flex, and Self Ship. This role is responsible for end-to-end program delivery—from conception through implementation and continuous improvement—ensuring scalable solutions that enhance seller experience, expand Prime-eligible selection, and deliver exceptional customer outcomes across Mexico's third-party marketplace. Additionally, the SPM for EF MX will also look at scoping and driving productivity improvement initiatives internal to the EF team.

Key job responsibilities
- Program Leadership: Scope, design, and deliver business-critical programs that support External Fulfillment network expansion, driving the overall program strategy and roadmap in alignment with organizational goals
- Cross-Functional Collaboration: Partner with Product, Operations, Transportation, Sales, and Technology teams to define requirements, secure resources, and manage implementation timelines across multiple workstreams
- Stakeholder Management: Serve as the primary point of contact for program updates, proactively managing relationships with leadership, retail partners, and operational teams to ensure alignment and drive resolution of complex issues
- Data-Driven Decision Making: Leverage metrics and analytics to identify improvement opportunities, track program performance, and make informed trade-offs that optimize delivery timelines and business outcomes
- Process Innovation: Drive continuous improvement initiatives that remove seller friction, enhance operational efficiency, and scale fulfillment capabilities while maintaining Amazon's high standards
- Risk Management: Develop contingency plans, manage escalations, and navigate ambiguity to keep programs on track despite changing business conditions

Basic qualifications

- 5+ years of business development, account management, product management, project management, financial analysis and/or marketing experience
- Experience leading analysis, customer segmentation and/or product behavior analysis
- Bachelor's degree or above
- Speak, write, and read fluently in English
- Experience using any of SQL or other analytical tools for conducting data analysis
- Experience working with multiple stakeholders at various levels and in different locales to drive alignment

Preferred qualifications

- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sr. Program Manager, Business Operations and Productivity, 3P MX External Fulfillment at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sr. Program Manager, Business Operations and Productivity, 3P MX External Fulfillment is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, DIF, Mexico City.
The job was posted on July 3, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementOperationsSupply ChainCross Functional LeadershipData AnalysisSQL

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Operations, Supply Chain, Cross Functional Leadership, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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