Samsung ElectronicsSr Specialist, Quality Planning
Samsung Electronics is hiring a Sr Specialist, Quality Planning. Level rates it ; you can apply on Samsung Electronics.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include product evaluation, quality assurance and root cause analysis.
- Level classifies it as a senior role.
- Level lists 606 other open roles at Samsung Electronics.
AI in this role
Support technical analysis and communication with external product evaluation organizations and manage QA lab testing for displays.
Position Summary
This role is not eligible for immigration sponsorshipSamsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Position Summary
This position is part of Samsung's QA Lab VD Team and is responsible for supporting Technical Analysis and Communication activities related to external product evaluation organizations, technical media outlets, and Product Review Programs.
With a strong technical foundation in TV and Display products, the candidate will analyze external evaluation results and technical issues, directly verify product and firmware behavior in the QA Lab, and support technical communication between HQ/SEA and external evaluation organizations or reviewers.
This is not a simple PR or Communications role. It requires hands-on product verification, issue reproduction and root cause analysis, and the ability to communicate technical findings clearly across internal and external stakeholders.
Role and Responsibilities
Role and Responsibilities
• Analyze evaluation results, scores, and technical findings from RTINGS and other external evaluation organizations; reproduce and investigate issues in the QA Lab and coordinate follow-up with HQ R&D/PQ teams
• Support RTINGS technical communication and meetings in the US, including agenda preparation, issue tracking, and post-meeting action item management
• Conduct pre-shipment technical verification of media review samples (TV, Monitor, Soundbar) and provide technical support to reviewers during the review process
• Manage review sample preparation, including firmware/SW version checks and product setting verification to ensure accurate and fair evaluation outcomes
• Monitor external evaluation trends, technical communities, and forums (e.g., Reddit, RTINGS) to identify recurring issues and share market intelligence internally
• Collaborate cross-functionally with QA Lab, HQ R&D/PQ, and SEA PR teams; communicate technical findings clearly to Engineering, Management, and PR stakeholders
Skills and Qualifications
Required:
•3-5 years of experience in a related field
• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, Computer Science, Display Technology, or a related technical field; or equivalent practical experience
•Technical understanding of TV, Display, Monitor, Video, or Consumer Electronics products
•Ability to read, understand, and analyze product specifications, test results, measurement data, and firmware/SW behavior
•Strong troubleshooting skills with demonstrated ability to reproduce technical issues and perform root cause analysis
•Strong written and verbal communication skills in English; ability to produce clear and concise technical reports
•Ability to explain complex technical content clearly to both technical and non-technical audiences
•Coordination and project management skills to handle multiple tasks and issues simultaneously
•Hands-on capability to set up, test, verify, and troubleshoot actual products in a lab environment
•Proficient in Windows, Word, Excel, and PowerPoint
Preferred:
•Experience in TV/Display product testing, quality assurance, validation, engineering, or technical support
•Knowledge of Picture Quality topics including HDR, Color Accuracy, Color Gamut, White Balance, Tone Mapping, Motion handling, and Brightness/Contrast
•Experience analyzing Consumer Electronics issues related to firmware and software
•Familiarity with or direct work experience involving RTINGS or similar external product evaluation and testing organizations
•Experience supporting technical media outlets, product reviewers, or certification/testing organizations
•Technical writing experience and demonstrated ability to communicate engineering findings effectively
•Experience coordinating product samples or managing external evaluation programs
•Korean language proficiency for communication with HQ is a plus
Skills and Qualifications
Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
How we rate this
Sr Specialist, Quality Planning at Samsung Electronics rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where product evaluation was part of your work. What did you do?
- Tell me about a project where quality assurance was part of your work. What did you do?
- Tell me about a project where root cause analysis was part of your work. What did you do?
- Tell me about a project where technical communication was part of your work. What did you do?
- Tell me about a project where firmware testing was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Product Evaluation, Quality Assurance, Root Cause Analysis, Technical Communication, and Firmware Testing. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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