AttentiveStrategic Account Director (East)
Attentive is hiring a Strategic Account Director (East) for a remote role open to applicants in United States. It pays $150k-$180k a year and Level rates it ; you can apply on Attentive.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting lists this role as remote.
- Tools and skills the posting cites include Salesforce, account management and sales.
- Level classifies it as a senior role.
- Level lists 30 other open roles at Attentive.
AI in this role
Manage strategic accounts and drive expansion for an AI-powered marketing platform.
About the Role
As a Strategic Account Director at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base.
You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer's entire portfolio of brands and regions. You have the ability to build strong relationships with key decision makers and to create a pipeline of new opportunities within current accounts but having a deep understanding of their challenges, priorities and initiatives.. Your skills in navigating complex decision-making processes and influencing key stakeholders will result in successful closures of those deals.
What You'll Accomplish
- Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
- Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
- Provide timely and accurate weekly forecasts
- Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
- Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
- Manage customer inquiries related to commercial aspects of their Attentive agreement
- Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams
Your Expertise
- 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
- Experience selling Email is strongly preferred
- Experience working in a SaaS, MarTech, AdTech or startup preferred
- Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
- Demonstrated strong competency around objection handling and creating alignment around product price / value
- Analytical account development strategy, using data to find opportunities and prove value
- Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
- Entrepreneurial mindset and desire to define processes and build strategy
- Demonstrated experience consistently meeting and exceeding quota, with references
- Willingness to travel (up to 25%)
By applying for this position, your data will be processed as per Attentive's Privacy Policy.
For US based applicants:
- The US base salary range for this full-time position is $150,000 - $180,000 annually + commission + equity + benefits
- Our salary ranges are determined by role, level and location
How we rate this
Strategic Account Director (East) at Attentive rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where sales was part of your work. What did you do?
- Tell me about a project where b2b saas was part of your work. What did you do?
- Tell me about a project where negotiation was part of your work. What did you do?
- Walk me through how you've used Salesforce in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Account Management, Sales, B2b Saas, Negotiation, and Salesforce. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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