Supply Chain Specialist

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

As a Supply Chain Specialist, you'll directly report Sr. Supply Chain Manager, embodying our core values of Care, Collaboration, and Courage.

In this role, you'll be responsible for all aspects of customer service, supporting sales, processing sales and purchase orders, inventory reporting and handling repairs and product complaints. In this position, you will be the main point of contact between the Distribution Center and customers both internal and external.

What will you be doing?

• Coordinate monthly inventory reviews, and asset management.
• Coordinate with Sales teams, Franchise, Logistics, Finance, regulatory, Quality, and EMEA/Global Supply Chain to drive business results in alignment with the S&OP targets and our commercial strategy.
• Identify, together with the commercial team the excess and obsolete stock (E&O) in the country and coordinate the needed actions to reduce E&O and inventory according to the country target.
• Monitor the safety stock level in collaboration with local Commercial team and 3PL and request any change (increase or decrease the stock) if needed.
• Work closely with the 3PL and custom agency for shipment clearance, deliveries, and document submission. Coordinate with the 3PL for the delivery schedule and ensure timely product delivery and align on priority list, critical orders.
• Monitor supplier shipments deviations by reporting Excess / Missing / Non-conforming products and arrange for replacement / return as necessary.
• Determining demand based on current and future business operations and translating requirements into purchase orders (MRP).
• Ensuring a steady flow of stock into the country to minimize impact on sales (Minimal Supply Gap). Allocations –check that all products released accordingly + inform business about critical items to request allocation + check with other clusters/ countries to see if they can share some items/qty
• Tracking and managing open orders vs stock allocated/in transit (Order Management).
• Perform purchase order reconciliation, ensuring supplier's and internal system alignment is maintained.
• Support sales teams by providing documentation, processing pricing uploads, and handling product complaints. (Master data management on Pylon ERP.)

What will you need to be succesful?

• Degree/diploma in Supply Chain Management or Business
• At least 4 years’ experience in a supply chain operations. Ability to quickly learn and understand new products, with basic medical knowledge as a plus.
• Proficiency in Microsoft Office applications (Excel, Word, MS Teams) and familiarity with ERP systems like Pylon ERP or similar.
• Proficiency in English at a good level is required, along with excellent communication skills.

You. Unlimited.

165 years of pioneering innovation requires a relentless focus on what’s next. We’re focused on you. You’re what’s next...

Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)

Work/Life Balance: Flexible Work/Life Balance: Flexible Working, Paid Holidays

Your Wellbeing: Medical & Life Insurance and an Employee Wellness Programme and much more.

Flexibility: Hybrid Working Model (For most professional roles).

Training: Hands-On, Team-Customised, Mentorship.

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